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Assisted Living

Serenity Gardens

Families consistently rate this highly — reviewers highlight compassionate and loving caregivers. Schedule a visit to confirm the fit.

1233 Willis Street, Magnolia · Redding, CA 9600130 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
4.8/5

based on 5 Google reviews

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Serenity Gardens Assisted Living in Redding, CA — Street View
Street View

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What this means for your family

Serenity Gardens is an excellent choice for families seeking a warm, nurturing environment where staff treat residents like family. While the facility is older and lacks some modern amenities, the high quality of care, excellent food, and strong family communication provide great peace of mind.

Google Reviews

Google Reviews

5 reviews on Google
Serenity Gardens is highly regarded for its compassionate, family-like care and its ability to make residents feel at home. While reviewers note it is an older facility without modern luxury add-ons, they specifically praise the attentive staff, the beautiful mountain views, and the quality of the dining services.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities9.0MedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and loving caregivers
  • Strong communication with family members
  • High-quality, varied dining options
  • Secure and safe environment
  • Exceptional personalized care and attention

Concerns

  • Older facility with fewer modern amenities

Rating Trends

Tap a year to see what changed

2345.02018(3)4.02020(1)5.02024(1)

Distribution · 5 analyzed

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How They Respond to Reviews

80%response rate
Good

The owner provides personalized responses that frequently use the reviewer's name and acknowledge the emotional weight of the care provided. The tone is warm, empathetic, and honors the relationship between the staff and the residents.

Questions for Your Tour

  • 1We've heard such wonderful things about how much the caregivers here truly love and care for the residents; how do you foster that culture of compassion among your staff?
  • 2Since you are so proactive about communicating with families, what is your preferred method for keeping us updated on our loved one's daily well-being?
  • 3The dining options look quite varied and high-quality; could you tell us more about how much input residents have in the daily menus?
  • 4While we love the cozy, established feel of the building, are there any upcoming plans for facility updates or modernizing the amenities?
  • 5In a smaller, intimate community of 30, how do you manage medical emergencies or coordinate with outside doctors after hours?
  • 6What kind of daily activities or social outings are planned to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

Wonderful place, amazing staff. My father spent his last 5 years residing at Serenity Gardens. He was so well taken care of.

Long-term resident's family · 2024★★★★★

The caregivers are experienced and show so much love, welcoming each new resident into the facility as if they were family.

Family member · 2018★★★★★

Love the food...appealing, variety, and healthy snacks. The staff communicates very well with family members and make us feel part of our loved ones goal to get better.

Spouse of resident · 2018★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

9total
4deficiencies
2 Type A— immediate health risk
2 Type B— non-compliance
Feb 19, 2026Other
CleanReport

The facility underwent an unannounced case management visit to follow up on a reported resident fall. The Licensing Program Analyst conducted interviews with staff, the licensee, and the resident, and performed a file review. No citations were issued per Title 22 Regulations.

Jun 6, 2025Other
CleanReport

The facility underwent a Required-1 Year inspection on June 6, 2025. The Licensing Program Analyst conducted a thorough tour and review of records, finding no immediate health, safety, or personal rights violations. The facility was found to be in compliance with all observed standards.

Jul 16, 2024Follow-up
CleanReport

The facility underwent a Case Management health and safety check following reported flooding. The licensee reported that affected resident rooms are drying out and residents currently have access to their rooms. The facility awaits final inspection clearance from the insurance company before completing necessary repairs.

May 15, 2024Other

The inspection found deficiencies in both personnel and resident record keeping. Specifically, there were issues with maintaining required employee documentation, including TB tests and first aid records, which present potential health and safety risks. Additionally, resident records were found to have outdated care plans and missing personal rights documentation.

Type BCCR 87303(a)

Personnel records are not maintained for all required items. Specifically, 2 out of 3 staff lacked a TB test record, and 3 out of 3 staff lacked employee rights documentation.

Type ACCR 87303(a)

Personnel records are deficient regarding first aid training. 3 out of 3 staff lacked current first aid records, which poses a potential health, safety, or personal rights risk to residents.

Type BCCR 87506(b)(13)

Resident records are incomplete regarding continuing care. 1 or 3 residents had outdated needs and services plans (dated 2021), and 2 out of 3 residents lacked signed personal rights records.

Jul 17, 2023Routine
CleanReport

The facility underwent a 1-Year Required Annual Inspection conducted unannounced. The LPA observed the facility to be clean, in good repair, and odor-free, noting proper safety equipment and adequate food/sharps storage. No deficiencies were cited as a result of today’s inspection.

Jun 16, 2022Complaint

The investigation report details two separate complaint investigations conducted on 06/16/2022. The first allegation regarding dispensing the wrong medication was found to be substantiated, citing a Type A deficiency related to medication administration. The second allegation was found to be unfounded.

Type ACCR 87465(a)(5)

Incidental Medical and Dental Care Services. The licensee shall assist residents with self administered medications when needed. This requirement is not met as evidenced by: based on the fact that staff gave R1 the wrong medication, which poses an immediate health and safety risk to residents in care.

May 5, 2022Routine
CleanReport

The facility underwent a Required-1 Year Inspection focusing on the infection control domain. The Licensed Program Analysts found that the facility was in substantial compliance at the time of the visit. No deficiencies were cited during this inspection.

Sep 20, 2021Other
CleanReport

The facility was inspected for a case management visit regarding a resident leaving the premises. The narrative section explicitly states that no deficiencies were cited during the visit. The report details protocols followed by the licensing analyst, including PPE use and screening.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cain, Matthew & Betty

Administrator

CAIN, BETTY

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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