Redding Post Acute
Strong Medicare quality ratings; families often praise compassionate and friendly individual caregivers. Still worth an in-person visit.
based on 62 Google reviews
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What this means for your family
This facility offers exceptional, personalized care from specific staff members and a strong therapy program for rehabilitation. However, families must be extremely vigilant regarding wound care and medical oversight, as multiple reviewers have reported serious instances of neglect and declining health under their care.
Google Reviews
Google Reviews
62 reviews on Google“Families can expect highly compassionate individual caregivers, with many reviewers specifically praising staff members like Pineapple and Renee for their warmth. While the rehabilitation and therapy services are frequently cited as excellent for recovery, there are serious reports of medical neglect, including pressure sores and medication errors, that require close monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly individual caregivers
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Supportive social services and administration
Concerns
- Serious medical neglect and wound care issues (mentioned by 2 reviewers)
- Difficulty communicating with residents due to lack of room phones (mentioned by 2 reviewers)
- Inconsistent food quality and temperature (mentioned by 2 reviewers)
- Difficulty reaching the facility by phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed many people mention how friendly and compassionate the caregivers are; how do you ensure that level of personal connection is maintained with every resident?
- 2With the high marks for physical and occupational therapy, could you tell me more about how the therapy team works with residents to help them regain independence?
- 3What specific protocols do you have in place to ensure medication management is accurate and that no doses are ever missed?
- 4How does the nursing team handle wound care and monitoring for skin integrity to ensure residents are healing properly?
- 5If we need to reach a loved one quickly, what is the best way to get in touch, and are there ways for residents to easily call us from their rooms?
- 6How does the facility handle medical emergencies or changes in a resident's condition during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“Pineapple always greets us with a smile and a snack. If my sister in law needs anything Pineapple is always willing to help.”
“My 92 yr old mom was sent here for rehabilitation. Her status went from bad to worse. I visited my mom often and found all the symptoms she had got worse.”
“The 2 Social Workers are always helpful, they are never too busy to help us handle the paperwork we in counter.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Redding Post Acute has a concerning pattern of recurring fire safety and building code violations spanning multiple years, with recent family complaints about care quality and resident rights. The facility shows persistent issues with fire safety systems, emergency preparedness, and dietary services that appear across surveys from 2019 to 2024, suggesting ongoing compliance challenges. While all deficiencies have correction dates, families should ask about specific improvements made given the repetitive nature of safety violations.
Feb 20, 2026Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 6, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 17, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Nov 21, 2024Routine17
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Sep 30, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 27, 2022Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Ownership & Operations
Who Operates This Facility
Redding Post Acute
for profit
Chain Affiliation
West Harbor Healthcare
8 facilities nationwide
Chain avg rating: 3.9/5 · Rank 1 of 8 (Best)
Ownership & Management
Owners
Valley Capital Investments LLC
Owner · Organization
West Harbor Healthcare LLC
Owner · Organization
Galbasini, Kevin
Owner (parent company)
Gill, Daniel
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit reddingpostacute.net
Medicare data downloads
Original nursing home datasets
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