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Assisted Living

Veterans Home of California - West Los Angeles

Families consistently rate this highly — reviewers highlight welcoming and supportive environment for veterans. Schedule a visit to confirm the fit.

11500 Nimitz Avenue, Los Angeles, CA 9004984 bedsLicensed & Active
Google rating
4.6/5

based on 68 Google reviews

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Veterans Home of California - West Los Angeles Assisted Living in Los Angeles, CA — Street View
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What this means for your family

This facility is an excellent choice for veterans seeking a community that truly understands their unique needs and provides a sense of belonging. While the staff is widely praised for being helpful and kind, families should verify that communication protocols are clear and that staff can effectively interact with your loved one's specific needs.

Google Reviews

Google Reviews

68 reviews on Google
This facility is highly regarded by veterans and their families as a supportive and welcoming community specifically designed for those who served. Reviewers frequently praise the caring nature of the staff and the sense of belonging, though one reviewer noted significant language barriers and poor communication.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Welcoming and supportive environment for veterans
  • Polite and helpful staff members
  • Clean and well-maintained facilities
  • Strong sense of community among residents

Concerns

  • Language barriers and poor communication

Rating Trends

Tap a year to see what changed

234'14(1)'17(3)'19(4)'21(26)'23(10)'25(2)'26(2)

Distribution · 96 analyzed

5
67
4
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It is so wonderful to see how clean and well-maintained the facility is; what are your current protocols for ensuring the common areas stay this inviting for the residents?
  • 2We've heard such lovely things about the sense of community here; what kind of daily activities or social events do you host to help the veterans connect with one another?
  • 3Since we want to make sure we stay closely connected to our loved one's care, what is your preferred method for providing regular updates to family members?
  • 4In the event of a medical emergency or a sudden change in health during the night, what is the specific process for notifying the family and coordinating care?
  • 5We noticed the staff is often described as very polite and helpful; how do you approach training new team members to maintain that high level of service?
  • 6Are there specific programs or resources available here that specifically cater to the unique needs and experiences of our veteran residents?

Personalized based on this facility's data


Key Review Excerpts

As a Veteran I found a welcome and supporting staff and housing. I encourage any Veterans seeking help and a home truly this is a place to live

Veteran resident · 2023★★★★

Was very clean and every one was polite and helpful. Especially Michael, he went out of his way to assist & encourage me. Thankyou

Visitor · 2021★★★★

Anything that says: "Home for Veterans" I like. Truly, many Veterans here feel "At Home" And that's a good thing.

Veteran/Family member · 2020★★★★★
Source: 68 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

27total
3 Type A— immediate health risk
10 Type B— non-compliance
Clean record— no deficiencies found
Apr 2, 2026Other
Clean

FACILITY EVALUATION REPORT

Sep 18, 2025Other
Clean

The facility was visited for an unannounced Case Management review on September 18, 2025. The Licensing Program Analyst conducted the visit and reviewed documentation regarding a Decision and Order (DO) received by the facility. No deficiencies were observed or cited during this inspection.

Sep 3, 2025Inspection
Clean

The unannounced annual required visit was conducted on 09/03/2025. The facility was found to be clean, sanitary, and appropriately furnished, with no observable deficiencies noted by the Licensing Program Analyst. No citations were issued at this time.

Jun 5, 2025Other
Clean

The facility underwent an unannounced Case Management visit on 06/05/2025. The Licensing Program Analyst conducted the visit and reviewed documentation regarding a Decision and Order (DO) received by the department. No deficiencies were observed or cited during this inspection.

May 23, 2025Complaint
Clean

This report details a Complaint Investigation conducted on May 23, 2025, regarding allegations of staff failing to prevent resident molestation. The investigation found that the complaint was unfounded, meaning the allegation was determined to be false or without reasonable basis.

Feb 4, 2025Complaint
Clean

This report details an investigation into a complaint regarding sanitary practices for food storage units. The investigation found no evidence to support the allegation, and the complaint was deemed unsubstantiated. No deficiencies were cited during this inspection.

Jan 15, 2025Other
Clean

The unannounced case management visit on January 15, 2025, was conducted by Alfonso Iniguez. The visit confirmed that a previously cited individual was not associated with the facility, and the facility provided updated personnel records. No deficiencies were observed during this inspection, and therefore, no citations were issued.

Sep 19, 2024Other
Clean

The visit was a Case Management follow-up to clear a plan of correction. The analyst noted that deficiencies were not observed during the inspection, and consequently, no citations were issued at this time. The facility was able to review necessary records, and the plans of correction have been cleared.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Veterans Home of California - West Los Angeles

Administrator

DEVON YOUNG

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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