Ventura Post Acute
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy staff. Still worth an in-person visit.
based on 75 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive physical or occupational therapy, as the rehab team is frequently cited as a major strength. However, families should be vigilant about administrative communication and monitor for any signs of neglect, as some reviewers have reported issues with front-desk professionalism and hygiene standards.
Google Reviews
Google Reviews
75 reviews on Google“Families can expect a highly skilled rehabilitation and nursing team, with many reviewers specifically praising the physical and occupational therapists. While the facility is frequently described as clean and professional, there are serious allegations from some reviewers regarding neglect, hygiene, and communication failures. Prospective families should weigh the frequent praise for clinical care against specific reports of administrative unresponsiveness and temperature issues in the building.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy staff
- Clean and well-maintained facility
- Kind and attentive nursing and CNA staff
- Pleasant outdoor garden and picnic areas
Concerns
- Unprofessional or rude front desk/administrative staff (mentioned by 4 reviewers)
- Inadequate temperature control/overheating in the building
- Allegations of neglect and hygiene issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the therapy team here; how closely do the physical and occupational therapists work with residents to help them regain independence?
- 2Could you tell us a bit about the dining experience and how much input residents have regarding the daily menus?
- 3How does the facility manage communication between the nursing staff and family members to ensure we are always kept in the loop?
- 4We noticed the lovely garden and picnic areas in photos; what kind of outdoor activities or social events are organized for the residents?
- 5How do you ensure the temperature in the resident rooms stays comfortable and consistent throughout the day?
- 6In the event of a medical emergency during the night, what is the protocol for getting immediate care and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The gym is well equipped for therapy and the PTs and OTs are knowledgeable. The RNs, CNAs, case manager, facility manager, even housekeeping have been kind to and engaged with the patients and their families.”
“I was a pt for 2 weeks. They give you the best care. From the office staff to the nursing and pt . The house cleaners keep your room very clean . If you need a place to go after surgery for physical therapy I recommend Ventura post acute.”
“The staff at the Ventura post acute care Facility were extremely friendly and helpful. It’s very comforting to know that elderly ones and others going through therapy are under such kind, gentle care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ventura Post Acute has recurring issues with care planning and assessments appearing across multiple surveys, along with persistent problems in daily living assistance and facility safety. Two complaint-triggered deficiencies indicate families have reported concerns about care quality and environmental safety. While all deficiencies show correction dates, the pattern of repeated issues in resident assessment, care planning, and basic assistance suggests ongoing operational challenges that warrant careful evaluation during visits.
Jun 12, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Mar 24, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Apr 5, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Dec 8, 2023Routine9
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Environmental Deficiencies
Keep all essential equipment working safely.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Jun 24, 2022Routine5
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Ventura Post Acute
for profit
Chain Affiliation
The Mandelbaum Family
16 facilities nationwide
Chain avg rating: 3.5/5 · Rank 3 of 15
Ownership & Management
Owners
Simcha and Janet Mandelbaum Family Trust
Owner (parent company) · Organization
The Bentzion Mandelbaum 2021 Irrevocable Gift Trust no. 2
Owner (parent company) · Organization
The Janet Mandelbaum 2021 Irrevocable Gift Trust no 2
Owner (parent company) · Organization
The Simcha Mandelbaum 2021 Irrevocable Gift Trust no. 2
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit venturapa.com
Medicare data downloads
Original nursing home datasets
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