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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 13 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
2 findings in latest survey
Vantage at Hampden LLC has a middle-range Medicare overall rating. Strengths include friendly individual staff members. Some reviewers note concerns about severe understaffing leading to slow response times (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Vantage at Hampden LLC receives overwhelmingly negative feedback from families, with multiple reports of poor hygiene, neglect, and medication errors. While a few reviewers mention friendly staff and a clean environment, the majority of concerns focus on severe understaffing and a lack of basic patient care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 14 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The smell was horrible, I could hear patients screaming for nurses help as the nurses walked right by as if they didn’t hear anything and did nothing to help them.”
“My dad is given all his meds every day. The nurses are very sweet and answer all my questions. They make sure hes doing what hes supposed to with walking and everything.”
“The facility is very understaffed. They overwork they're staff because of the staff shortage. They take forever to check on their patients.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
2
measures
13
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints leading to deficiencies in professional care standards and accident prevention, indicating serious safety concerns that prompted external reports. The facility shows recurring issues with fire safety systems, emergency preparedness, and quality of daily care across multiple surveys from 2022 to 2025. While all deficiencies have correction dates, the pattern of repeated problems in critical safety areas suggests ongoing operational challenges that families should carefully consider.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Federal Penalties
Fine
Nov 20, 2024
$16,801
Vantage at Hampden LLC
for profit
Vantage Care
9 facilities nationwide
Chain avg rating: 2.1/5 · Rank 1 of 8 (Highest rating)
Owners
Vantage at Hampden LLC
Owner · Organization
Vantage Opco Holdco LLC
Owner (parent company) · Organization
Brown, Yossi
Owner (parent company)
Yurowitz, Sam
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
13 reviews from families & visitors
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Original nursing home datasets
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