Valley Supported Living INC
Limited public data on Valley Supported Living INC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 18 Google reviews
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What this means for your family
While recent reviews suggest a more positive environment under new management, the history of serious operational and medication-related complaints is concerning. Families should conduct an in-person tour and request detailed information on medication administration protocols and staff training before making a decision.
Google Reviews
Google Reviews
18 reviews on Google“Valley Supported Living Inc. receives highly polarized feedback, with a significant number of reviews coming from current or former employees rather than residents or their families. While some recent reviews praise the management and professional environment, older reviews highlight serious concerns regarding organizational structure, staff treatment, and operational reliability.”
Quality Themes
Tap a score for detailsStrengths
- Polite and professional phone communication
- Recent reports of improved management
- Appreciation for staff dedication
Concerns
- High levels of organizational disorganization (mentioned by 3 reviewers)
- Poor management practices and staff treatment (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've noticed recent positive changes in management; could you share some of the specific improvements you've implemented to help the facility run more smoothly?
- 2How are you currently working to enhance the dining experience and meal variety for residents?
- 3Could you walk me through your current process for medication management to ensure accuracy and consistency?
- 4How do you ensure that staff members feel supported and valued, so they can provide the best possible care to residents?
- 5What does a typical daily schedule look like for residents, and how do you encourage participation in activities?
- 6In the event of a medical emergency or urgent health concern, what is your protocol for communicating with families?
Personalized based on this facility's data
Key Review Excerpts
“This agency has had a change in management a little over a year ago and it has been such a great and refreshing change.”
“Just called and the person who answered my call was very polite and respectful. Very professional.”
“One of the best companies I have ever worked with.They value their clients as well as their Staffs.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jun 20, 2023Inspection
Follow-up inspection resulted in no deficiencies; previous compliance determinations 25699 and 22276 were addressed.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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