Deer Ridge Memory Care Community
Families consistently rate this highly — reviewers highlight beautiful, clean, and well-maintained facility. Schedule a visit to confirm the fit.
based on 79 Google reviews
Watch Deer Ridge Memory Care Community
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Deer Ridge offers a beautiful, secure environment with an excellent activities program that many families find highly beneficial. However, because multiple reviewers have noted issues with staff turnover and communication, we strongly recommend asking for a specific plan on how they manage staffing ratios on weekends and how they ensure consistent communication with families regarding daily care.
Google Reviews
Google Reviews
79 reviews on Google“Deer Ridge Memory Care is frequently praised for its beautiful, clean facility and a staff that many families describe as compassionate, patient, and genuinely caring. However, there is a recurring pattern of negative feedback regarding high staff turnover, inconsistent communication, and occasional lapses in care quality or responsiveness, particularly during periods of understaffing.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, clean, and well-maintained facility
- Engaging and varied activity programs
- Warm, compassionate, and patient care staff
- Strong support during the transition and move-in process
Concerns
- High staff turnover and understaffing (mentioned by 4 reviewers)
- Poor or inconsistent communication from management/front desk (mentioned by 4 reviewers)
- Inconsistent quality of care and responsiveness (mentioned by 3 reviewers)
- Issues with food quality or dining service (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 76 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how the staff supports families during the move-in process; could you walk us through how you help a new resident settle into the community?
- 2The activity programs here seem very engaging; what are some of the favorite daily activities that the residents currently enjoy?
- 3How does the management team ensure that communication remains consistent and clear between the staff and our family regarding our loved one's care?
- 4What is the current staffing structure like during the day and overnight to ensure everyone receives attentive, responsive care?
- 5Could you tell us a bit more about the dining experience and how the menu is planned to meet different nutritional needs?
- 6In the event of a medical emergency or a sudden change in health, what are the specific protocols the care team follows?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been very attentive to my mom’s needs. Although the facility did need to be in Covid lockdown for a time, the staff was especially caring in arranging phone calls, FaceTime visits, and outdoor visits.”
“The staff turnover happens daily. They come in the apartments at night to check on residents but often time wake mom up and she can't get back to sleep. Her confusion seems worse here.”
“Care giving was inconsistent-sometimes they helped mom and sometimes they didn’t. They don’t check on residents every hour or so like we were told. Communication between staff members is VERY poor.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jan 7, 2026Investigation
This is a recurring deficiency previously cited on 06/18/2025 and 05/24/2024. A separate document indicates this deficiency was corrected as of 03/13/2026.
The facility failed to investigate a resident-to-resident incident, determine circumstances, or implement interventions to prevent recurrence for 3 sample residents, placing them at risk.
Dec 23, 2025FireCleanReport
The document states that all violations noted during previous related inspection(s) have been corrected.
Sep 12, 2025Investigation
The document also references a later follow-up inspection on 11/10/2025 (Compliance Determination 68526) which found no deficiencies for WAC 388-78A-2440-1, WAC 388-78A-2440-3-a, and WAC 388-78A-3140-2.
The facility failed to maintain a current resident register, failing to provide it to the department despite multiple requests between 08/27/2025 and 09/11/2025.
The facility failed to provide requested incident reports and investigation documentation for July and August 2025 during the department investigation.
Aug 21, 2025Inspection
Follow-up inspection conducted on 08/21/2025 found no new deficiencies. References previous Compliance Determinations 64494 and 62145.; The document contains a combination of a formal Statement of Deficiencies and a cover letter/consultation report. WAC 388-112A-0240 is listed on the 'Statement of Deficiencies' page (page 5 of 5), while others are listed in the 'Consultation(s)' section.
Deficiencies previously identified were found to be corrected.
Deficiencies previously identified were found to be corrected.
Two caregivers did not have valid CPR/First-Aid cards. Staff were enrolled in a course and corrected on-site.
Facility failed to ensure Staff C was screened for TB within three days of hire.
Personnel files for Staff C and Staff F lacked documentation of required 12 hours of continuing education (CE) classes by their respective birth months.
Two caregivers lacked valid CPR/First-Aid documentation.
Jul 7, 2025Enforcement$400.00Report
This is an uncorrected deficiency previously cited on March 17, 2025. A civil fine of $400.00 was imposed.
The licensee failed to ensure four staff completed 12 hours of continuing education hours as required.
The licensee failed to ensure four staff completed 12 hours of continuing education hours as required.
Jun 18, 2025Enforcement$1,500.00Report
This is a recurring deficiency previously cited on May 19, 2023, October 5, 2022, and September 9, 2022. A civil fine of $1,500.00 has been imposed.
The licensee failed to conduct investigations for five residents to determine the circumstances of accidents and incidents, implement interventions to prevent recurrence, and protect residents.
Jun 18, 2025Investigation
The document references multiple intake IDs (162464, 166940, 175622) and multiple instances of failure to investigate abuse and accident reports, including a report of rape, physical abuse by staff, and multiple falls leading to injury or death.; The facility administrator stated they were surprised a preadmission assessment was not conducted. Staff B admitted they decided to keep the resident despite recognizing he needed a higher level of care than the facility could manage.
Facility failed to conduct investigations, determine circumstances, implement interventions, or protect residents regarding multiple allegations of abuse and serious incidents (falls) for 5 out of 5 sampled residents.
The facility failed to conduct a preadmission assessment for Resident 5. The resident was admitted while 'very sick' and requiring 3-4 staff for transfers and 1:1 feeding assistance, and passed away three days later. Management admitted they did not conduct an evaluation prior to acceptance.
Facility failed to conduct a pre-admission assessment prior to a resident moving in.
May 24, 2024Enforcement$1,500.00Report
This is an enforcement letter for a civil fine of $1,500.00. The deficiency is noted as a recurring issue previously cited on May 19, 2023, October 5, 2022, September 9, 2022, and June 23, 2022.
The licensee failed to conduct an investigation that determined the circumstances of the events and institute measures to prevent future incidents when residents sustained falls and injuries of unknown source for three residents.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit koelschseniorcommunities.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Valley Supported Living INC
< 1 miSupported Living · Puyallup, WA
Puyallup Nursing and Rehabilitation Center
1.1 miNursing Home · Puyallup, WA
Rainier Rehabilitation
1.9 miNursing Home · Puyallup, WA
Linden Grove Health Care Center
3.2 miNursing Home · Puyallup, WA
Vineyard Park of Sumner
4.5 miAssisted Living · Sumner, WA
6 Stars Healthcare LLC
5.6 miAssisted Living · Tacoma, WA