Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 47 Google reviews
Email Twin Rivers Assisted Living and Memory Care to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Twin Rivers Assisted Living and Memory Care highly. Reviewers highlight: compassionate and attentive caregiving staff, engaging and frequent resident activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Twin Rivers can expect a highly praised environment characterized by a warm, family-like atmosphere and an exceptionally engaging activities program. While the majority of reviewers celebrate the compassionate staff and cleanliness, a small number of highly critical reviews warn of significant communication breakdowns and inconsistent care quality during staff transitions.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
The owner provides highly personalized responses to positive reviews, frequently mentioning specific staff members and details from the reviewer's text. However, responses to non-text ratings and negative reviews rely more on standardized templates and defensive positioning.
Personalized based on this facility's data
Key Review Excerpts
“The Village (memory care) at Twin Rivers has been my dad’s home for over a year now. I am assured that he is well cared for by the CNAs and Med Techs. The Village has a phenomenal activities director.”
“The facility is always clean, well maintained and thoughtfully designed to feel like home rather than an institution. The meals are enjoyable and there’s plenty of engagement activities to keep the residents active.”
“Moving your loved one to memory care is very difficult and emotional, but the staff made the transition comfortable for our parent and family. Our parent is very happy and thriving and chooses to spend all their time in the common area socializing and doing activities.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on October 3, 2022, identified several deficiencies related to life safety and emergency preparedness, including issues with fire drills, emergency lighting, and heating system maintenance. All identified violations were documented as corrected by November 2022, and there are currently no active enforcement actions against the facility.
Life Safety Code (6 violations)
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to ensure heating, ventilating and air-conditioning equipment met the referenced codes and standards.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to provide required emergency lighting.
Vop Twin Rivers, LLC
for profit
NANCY HARVATH
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit twinriversassistedliving.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Glorious Residential Place
< 1 miAssisted Living · Richardson, TX
Lindan Park Care Center
< 1 miNursing Home · Richardson, TX
Remington Transitional Care of Richardson
1.0 miNursing Home · Richardson, TX
Silver Leaf Assisted Living LLC
1.7 miAssisted Living · Richardson, TX
The Reserve at Richardson
1.7 miNursing Home · Richardson, TX
The Plaza at Richardson
1.7 miNursing Home · Richardson, TX