Glorious Residential Place
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 47 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, activity-rich environment with highly compassionate caregivers. However, if you are sensitive to management changes, you should ask about their current staff retention rates and how they handle communication during leadership transitions.
Google Reviews
Google Reviews
47 reviews on Google“Most families report a deeply caring, family-like atmosphere with exceptional staff, particularly within the memory care unit. While many praise the cleanliness and engaging activities, a small number of reviewers have reported severe issues regarding communication and quality of care during staff transitions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Engaging activity programs
- Clean and well-maintained facility
- Warm, welcoming atmosphere
Concerns
- High staff turnover and management changes (mentioned by 2 reviewers)
- Communication and miscommunication issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 86 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that specifically mention staff members (like Mona, Jessica, and Nolan) and acknowledge the specific emotional context of the reviewer's experience. While the structure of the opening and closing follows a consistent professional template, the middle content is tailored to the review content.
Questions for Your Tour
- 1With such a small, intimate group of seven residents, how do you ensure each person receives personalized attention throughout the day?
- 2We love hearing about the warm and welcoming atmosphere here; could you tell us more about the types of engaging activities planned for the residents each week?
- 3How does the team ensure that important updates or changes in a resident's care are communicated clearly and promptly to the family?
- 4Since the facility is so well-maintained and clean, what is your routine for ensuring the living spaces stay comfortable and hygienic for everyone?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting help and notifying us immediately?
- 6We noticed the staff is often described as very compassionate; how do you approach training new team members to maintain that high level of care and consistency?
Personalized based on this facility's data
Key Review Excerpts
“The Village (memory care) at Twin Rivers has been my dad’s home for over a year now. I am assured that he is well cared for by the CNAs and Med Techs.”
“The facility is always clean, well maintained and thoughtfully designed to feel like home rather than an institution.”
“There was CONFUSION & MISCOMMUNICATION FROM DAY 1! That was a RED FLAG #1! Sadly, there were many MORE RED FLAGS to come.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection records from October 2021 show several Life Safety Code violations related to fire safety, including issues with fire drills, extinguisher maintenance, and fire marshal inspections. However, there are currently no active enforcement actions listed for this facility.
Oct 25, 2021Routine
Life Safety Code (8 violations)
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.
The facility failed to maintain electrical, heating, and cooling systems so they worked safely.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to keep documentation about the fire sprinkler system onsite at the facility.
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
Ownership & Operations
Who Operates This Facility
Amanicare Transportation Services INC
for profit
KAHUYE KILLO
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit twinriversassistedliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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