Assisted Living

Tuscany Living Villa @ Wickersham

Name: Public quality & inspection record for Tuscany Living Villa @ Wickersham
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and caring nursing staff. Schedule a visit to confirm the fit.

11019 Wickersham Lane, Westside · Houston, TX 77042|Reported capacity: 6|Licensed & active

Google rating

4.0/5

based on 21 Google reviews

(832) 581-3765 Directions Website

Street View

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What this means for your family

Public Google reviewers rate Tuscany Living Villa @ Wickersham highly. Reviewers highlight: compassionate and caring nursing staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

49 public Google reviews available

While older reviews highly praise the facility for its compassionate staff and clean, homey environment, recent feedback from 2025 highlights severe concerns regarding resident safety, hygiene, and theft. Families should be aware of recent reports involving falls, lack of basic care like bathing, and missing personal belongings.

Quality Themes

Tap a score for details

Strengths

Compassionate and caring nursing staff
Clean and well-maintained environment
Welcoming and friendly atmosphere for visitors
Knowledgeable management team

Concerns

Issues with resident safety and falls
Theft of personal belongings
Hygiene and odor management issues

Rating Trends

Tap a year to see what changed

Distribution · 49 analyzed

How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1It is so lovely to see how welcoming and friendly the atmosphere is here; what are some of the favorite daily activities or social traditions the residents enjoy together?
2With such a small, intimate community of six residents, how do you ensure that everyone receives personalized attention for their specific hygiene and personal care needs?
3Since the management team is so knowledgeable, could you walk us through the specific protocols in place to prevent falls and ensure resident safety during the night?
4How does the nursing staff handle medical emergencies or sudden changes in health after hours?
5What steps are taken to ensure that residents' personal belongings are kept secure and organized within their rooms?
6We noticed how much care goes into maintaining a clean environment; what is your daily routine for managing the upkeep and freshness of the common areas?

Personalized based on this facility's data

Key Review Excerpts

“The entire staff here are very caring and seem sincerely to want my life here to be as comfortable and pleasant as possible. Showing respect for me as a person.”

Long-term resident · 2018★★★★★

“The staff is amazing! They respond to all our needs and have gone over and beyond to give my Mom a safe comfortable place to be!”

Resident's family · 2025★★★★★

“Mothers ring stolen after she died and before she was transported out of her room, reported theft to Director and did a police report.”

Deceased resident's family · 2025★☆☆☆☆

Source: 49 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Tuscany Living Villa @ Wickersham LLC

Organization Type

for profit

Administrator

MARIA TIRO

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(832) 581-3765

brookdale.com

tlvwickersham@gmail.com

11019 Wickersham Lane

Houston, TX 77042

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

21 reviews from families & visitors

Official Website

Visit brookdale.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.