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Atria Westchase

Families consistently rate this highly — reviewers highlight compassionate and long-tenured staff. Schedule a visit to confirm the fit.

11424 Richmond Ave, Westside · Houston, TX 77082110 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.9/5

based on 276 Google reviews

5
4
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1
Atria Westchase Assisted Living in Houston, TX — Street View
Street View

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What this means for your family

Atria Westchase is an excellent choice for families seeking a high-quality, social, and clean environment with a deeply caring staff. However, if your loved one is in the very advanced stages of Alzheimer's, you should specifically interview the clinical leadership regarding their policies on behavioral changes and long-term stability.

Google Reviews

Google Reviews

276 reviews on Google
Atria Westchase is highly regarded by families for its exceptionally warm, long-term staff and a clean, beautiful environment that feels like home. While the majority of reviews praise the high quality of dining and social activities, a small number of serious concerns exist regarding the management of advanced Alzheimer's cases and the security of personal valuables.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities9.0MedsN/AMemory7.0Comms8.0ValueN/A

Strengths

  • Compassionate and long-tenured staff
  • Clean and well-maintained facility
  • Engaging social activities and outings
  • High-quality, varied dining options
  • Welcoming and professional sales/marketing team

Concerns

  • Handling of advanced-stage dementia/Alzheimer's residents (mentioned by 2 reviewers)
  • Security of personal valuables/theft concerns
  • Unprofessionalism in hiring/management staff

Rating Trends

Tap a year to see what changed

234'14(5)'16(1)'18(3)'21(8)'23(69)'25(8)'26(108)

Distribution · 236 analyzed

5
223
4
3
3
1
2
0
1
9
25 reviews posted between Apr 27, 2026May 9, 2026 · 25 were 5-star
12 reviews posted between May 3, 2026May 9, 2026 · 12 were 5-star
12 reviews posted between Mar 24, 2026Mar 28, 2026 · 12 were 5-star

How They Respond to Reviews

90%response rate
Good

The owner provides highly personalized, empathetic, and warm responses to detailed reviews, often mentioning specific staff members and emotional themes. For reviews without text, they rely on a few standardized templates to acknowledge the rating.

Questions for Your Tour

  • 1We've heard wonderful things about the long-tenured staff here; how do you foster that sense of continuity and connection with the residents?
  • 2With your memory care certification, how do you specifically tailor care and engagement for residents in the later stages of Alzheimer's?
  • 3The dining options look fantastic—could you tell us more about how much variety there is in the daily meal plans?
  • 4What kind of social outings or community excursions do you organize to keep residents active and engaged with the Westchase area?
  • 5How does the team handle medical emergencies or sudden changes in health during the overnight hours?
  • 6We want to ensure a smooth transition for our loved one; what steps do you take to ensure personal belongings and valuables are kept secure within the community?

Personalized based on this facility's data


Key Review Excerpts

The staff here don’t just do their jobs—they take the recent time to listen, to chat, and to make you feel like you still matter. That means more than I can properly put into words.

Long-term resident · 2026★★★★★

My mother is in the memory care unit at Atria Westchase. The staff are great with all of mom's needs and making sure she is well cared for.

Memory care family member · 2022★★★★★

The kitchen certainly prepares very good meals. For any family needing reliable support...

Resident · 2023★★★★★
Source: 276 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

3total
8deficiencies

Key Findings

Atria Westchase has faced several regulatory challenges, including significant Life Safety Code violations in 2019 regarding fire safety, emergency planning, and building maintenance. Most recently, the facility incurred an administrative penalty in October 2025 due to insufficient staffing levels to meet resident care needs.

Oct 23, 2025Enforcement
PenaltyReport

Administrative Penalty — The facility failed to have sufficient staff to assure that each resident would receive the kind and amount of supervision and care required to meet basic needs.

Oct 21, 2021Routine
CleanReport

No deficiencies found during this inspection.

May 31, 2019Routine

Life Safety Code (8 violations)

Life Safety CodeCorrected Jul 1, 2019

The facility failed to ensure locked gates were in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Jul 1, 2019

The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.

Life Safety CodeCorrected Jul 1, 2019

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety CodeCorrected Jul 1, 2019

The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.

Life Safety CodeCorrected Jul 1, 2019

The facility failed to ensure that certain aspects of the outdoor area fencing comply with the licensing standards for assisted living facilities.

Life Safety CodeCorrected Jul 1, 2019

The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Jul 1, 2019

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Jul 1, 2019

The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wg Westchase Sh, LLC

Organization Type

for profit

Management Company

ATRIA MANAGEMENT COMPANY, LLC

Administrator

ASHLEY MCCLANAHAN

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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