The Abbey at Westminster Plaza
Families consistently rate this highly — reviewers highlight warm and professional sales and administrative staff. Schedule a visit to confirm the fit.
based on 59 Google reviews
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What this means for your family
This facility is an excellent choice for seniors seeking high-end amenities, exceptional dining, and a very welcoming sales and administrative team. However, if your loved one requires memory care, you must perform a rigorous, in-person inspection of the unit's hygiene and staffing, as past reviews have raised serious alarms regarding sanitation and management oversight in that specific wing.
Google Reviews
Google Reviews
59 reviews on GoogleThe Abbey at Westminster Plaza is highly regarded by many families for its beautiful, clean facilities and an exceptionally warm, professional sales and administrative team. While many praise the high-quality dining and diverse activities, there are serious historical concerns regarding the cleanliness and management of the memory care unit that should be investigated.
Quality Themes
Tap a score for detailsStrengths
- Warm and professional sales and administrative staff
- High-quality dining and meal variety
- Clean and well-maintained community
- Diverse range of resident activities and fitness programs
Concerns
- Memory care unit cleanliness and management neglect (mentioned by 2 reviewers)
- Inadequate care for residents with cognitive issues
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
The owner provides highly personalized, warm, and appreciative responses to positive reviews, often mentioning specific staff members. For negative reviews, they alternate between a defensive template questioning the reviewer's identity and a more professional, apologetic approach.
Questions for Your Tour
- 1I noticed how much the management team values feedback from the community; how does the staff incorporate resident or family suggestions into daily operations?
- 2The dining variety here looks wonderful—could you tell us more about how much input residents have in the weekly meal planning?
- 3With the diverse range of fitness programs mentioned, how do you tailor physical activities to meet the different mobility levels of your residents?
- 4What specific protocols are in place to ensure the memory care unit remains a highly clean, organized, and attentive environment for those with cognitive needs?
- 5How does the care team specifically manage the unique behavioral or safety needs of residents within the memory care wing?
- 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The Abbey is worth every penny! So far, I visit my father with a smile each day rather than with dread.”
“The Abbey goes above and beyond to create an environment of growth. As a mental health professional... I’ve had the pleasure of recommending The Abbey time and time again.”
“Every time we 'dine' at The Abbey with Mom I feel as though I am on a cruise ship. There are always so many delicious and creative options.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in November 2021 showed no recorded violations. However, a previous inspection in October 2019 identified several Life Safety Code deficiencies related to fire safety systems, maintenance, and equipment inspections, all of which were documented as corrected.
Nov 16, 2021RoutineCleanReport
No deficiencies found during this inspection.
Oct 1, 2019Routine
Life Safety Code (7 violations)
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
Ownership & Operations
Who Operates This Facility
Founder's Commercial, Ltd
for profit
MRS. JENIFER KNIGHT
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit abbeywp.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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