Public Google reviewers rate this highly and often mention warm and professional sales and administrative staff. Schedule a visit to confirm the fit.
based on 61 Google reviews

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Public Google reviewers rate The Abbey at Westminster Plaza highly. Reviewers highlight: warm and professional sales and administrative staff, high-quality dining and meal variety. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Abbey at Westminster Plaza is highly regarded by many families for its beautiful, clean facilities and an exceptionally warm, professional sales and administrative team. While many praise the high-quality dining and diverse activities, there are serious historical concerns regarding the cleanliness and management of the memory care unit that should be investigated.
Quality Themes
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Concerns
Rating Trends
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Distribution · 63 analyzed
The owner provides highly personalized, warm, and appreciative responses to positive reviews, often mentioning specific staff members. For negative reviews, they alternate between a defensive template questioning the reviewer's identity and a more professional, apologetic approach.
Personalized based on this facility's data
Key Review Excerpts
“Every time we 'dine' at The Abbey with Mom I feel as though I am on a cruise ship. There are always so many delicious and creative options.”
“The memory care unit is the neglected step child at the Abbey. Horrible. Unsanitary. You smell urine as soon as you walk in the door.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in November 2021 showed no recorded violations. However, a previous inspection in October 2019 identified several Life Safety Code deficiencies related to fire safety systems, maintenance, and equipment inspections, all of which were documented as corrected.
No deficiencies are reported in this inspection record.
Life Safety Code (7 violations)
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
Founder's Commercial, Ltd
for profit
MRS. JENIFER KNIGHT
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TX HHSC — View Official Record
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