Trinity Place
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 65 Google reviews
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What this means for your family
Trinity Place is highly regarded for its compassionate staff and active community involvement, making it a strong candidate for long-term care. When touring, we recommend asking specifically about their current food service and dining options, as this is the primary area where some families have expressed dissatisfaction.
Google Reviews
Google Reviews
65 reviews on Google“Trinity Place is widely praised by families for its compassionate nursing staff and clean, well-maintained environment. While the vast majority of reviews are highly positive regarding the quality of care and staff attitude, there are isolated reports of concerns regarding food quality and staff responsiveness that prospective families should investigate.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Responsive management and administrative team
- Active community engagement and enrichment activities
Concerns
- Poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With your 5-star staffing rating, how does the team balance providing personalized attention to all 76 residents while maintaining such a high level of engagement?
- 2I noticed the facility is very well-maintained; could you walk us through the daily enrichment activities and how you encourage residents to participate in the community?
- 3We understand that nutrition is a key part of resident wellness; what steps is the kitchen team taking to improve the dining experience and variety of meals served?
- 4Given the recent health inspection findings, what specific improvements or internal protocols have been implemented to address those areas and ensure high standards of care?
- 5In the event of a medical emergency, what is the immediate protocol for notifying family members and coordinating with local hospitals?
- 6How does your management team foster open communication with families, and what is the best way for us to stay involved in our loved one's care plan?
Personalized based on this facility's data
Key Review Excerpts
“I’ve witnessed her , when she thought no one was looking , how kind and caring she is to every single patient every single Time!! My hats off to you Clorletta, you make us all want to be better providers!”
“The staff is wonderful. They are very caring, get to know their residents and do many special activities with them. The management is accessible and responsive to questions and concerns.”
“From the front desk to staff, administrators, therapist and caregivers everyone is friendly, caring and competent.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Trinity Place has a concerning pattern of recurring building safety deficiencies, with fire safety and construction issues appearing in multiple surveys from 2023 to 2024. One family filed a complaint about accident hazards that was corrected. The facility also had problems with medication labeling and resident documentation, with the most recent survey in November 2025 showing an unresolved issue regarding required resident notifications that lacks a correction plan.
Nov 20, 2025Routine1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Sep 19, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 10, 2024Routine2
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Jun 8, 2023Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Sep 19, 2025
$8,788
Ownership & Operations
Who Operates This Facility
Trinity Place
nonprofit
Chain Affiliation
Lutheran Services Carolinas
9 facilities nationwide
Chain avg rating: 4.3/5 · Rank 1 of 9 (Best)
Ownership & Management
Owners
Lutheran Services for the Aging, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit trinityplacealbemarle.net
Medicare data downloads
Original nursing home datasets
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