Stanly Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (65%)
- High RN turnover (85%)
Below average in NC · Below recommended RN staffing · Worst in ATRIUM HEALTH chain · $12,054 in fines · Very few deficiencies
What this means for your family
Stanly Manor appears to provide effective short-term rehabilitation, but families seeking long-term placement should be cautious. We strongly recommend visiting at different times of the day to observe call light response times and facility cleanliness, as these are the most frequently cited concerns by families.
Google Reviews
Google Reviews
27 reviews on Google“Stanly Manor receives highly polarized feedback, with some families praising the facility as clean and attentive, while others report significant neglect and poor communication. While rehab patients often report positive experiences with therapy and staff, long-term care families frequently cite issues with call light response times, hygiene, and staff professionalism. The facility appears to struggle with consistency, as experiences vary dramatically depending on the specific shift or staff member encountered.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehabilitation services
- Some highly dedicated and compassionate individual staff members
- Clean, well-maintained environment reported by some families
- Helpful administrative and office staff
Concerns
- Slow or ignored call light response times (mentioned by 5 reviewers)
- Unprofessional or rude staff behavior (mentioned by 4 reviewers)
- Poor facility hygiene and cleanliness (mentioned by 2 reviewers)
- Difficulty reaching staff via phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about your physical therapy and rehab services; could you tell us more about how those programs are integrated into a resident's daily routine?
- 2How does the nursing team ensure that call lights are answered promptly, especially during the night shifts?
- 3With the administrative team being noted for being so helpful, what is the best way for our family to stay in regular contact with the staff regarding updates?
- 4What specific steps are being taken to maintain high standards of cleanliness and hygiene throughout the resident rooms and common areas?
- 5How does the facility handle medical emergencies or sudden changes in a resident's health after hours?
- 6Could you describe some of the daily social activities or group outings available to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“The ENTIRE STAFF, from admin, cleaning team, nursing teams, event coordinators, PT to nutrition staff were all FIVE STAR CAREGIVERS.”
“My mother is in there. This place is the worse nursing home I have ever been in. My mother has been sick since she got there and they won't do anything to help her. She pushes the call button and no one comes or ask her if she needs something.”
“I was in this facility for a broken leg ( rehab) absolutely impossible for me to say anything negative about anyone here. Everyone treated me with respect and kindness.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints at Stanly Manor, triggering 8 deficiencies in recent inspections across quality of care, medication management, and safety issues. The facility has shown recurring problems with resident assessment, nursing staffing, and building safety systems including electrical and sprinkler maintenance. While most deficiencies have correction dates, some recent issues only have correction plans, suggesting ongoing challenges that warrant careful consideration before placement.
Jan 8, 2026Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 24, 2024Routine6
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have an externally vented heating system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Oct 24, 2024Complaint7
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Nov 29, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 25, 2023Routine4
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Federal Penalties
Fine
Oct 24, 2024
$6,027
Fine
Oct 24, 2024
$6,027
Ownership & Operations
Who Operates This Facility
Stanly Manor
nonprofit
Chain Affiliation
Atrium Health
6 facilities nationwide
Chain avg rating: 3.5/5 · Rank 6 of 6 (Worst)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit atriumhealth.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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