The Taylor House
Families consistently rate this highly — reviewers highlight exceptional caregiver attentiveness. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
The facility is highly regarded for its caring staff and vibrant activities program, which appear to be its greatest assets. Since the only negative review lacks specific details, you may want to visit in person to verify the current quality of care and dining services.
Google Reviews
Google Reviews
5 reviews on Google“Families can expect a highly positive environment characterized by exceptional staff care and an engaging activities program. While most reviewers praise the personal attention residents receive, there is a single isolated low rating that lacks specific detail.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional caregiver attentiveness
- Engaging activities program
- Positive facility atmosphere
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed how much the management values communication through their responses to feedback; how do you typically keep families updated on their loved one's day-to-day well-being?
- 2The atmosphere here seems so positive and warm; what are some of the favorite group activities or social events that residents currently enjoy participating in?
- 3With such a close-knit community of 30 residents, how do you ensure that each person's specific care needs and personal preferences are met by the caregivers?
- 4Since the caregivers are known for being so attentive, how is the care team structured to respond quickly if a resident has a medical emergency or a sudden change in health?
- 5We want to make sure we understand the full picture of care; could you walk us through the processes you have in place to address and prevent any regulatory or safety concerns?
- 6How do you balance the engaging activity program with the need for personalized, one-on-one assistance for residents who might need more help?
Personalized based on this facility's data
Key Review Excerpts
“Mom has been in a number of facilities and none of them can hold a candle to the staff at Taylor House. Mom gets great personal care from all of her caregivers. Furthermore, the best activities director I have ever known keeps life for residents interesting and active.”
“Great staff, great vibe, fun activities!”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Feb 12, 2026Complaint
The facility failed to maintain sufficient heating to ensure environmental temperatures remained at a minimum of 75 degrees Fahrenheit during the heating season. Temperature records from December 2025 and January 2026 showed indoor temperatures as low as 11.3 degrees Fahrenheit.
Feb 12, 2026Complaint
The facility failed to maintain adequate heating to ensure indoor temperatures remained at a minimum of 75 degrees F during the heating season. Observations and interviews revealed resident rooms were below 75 degrees F, with one resident shivering in a 71-degree room. Reports indicated the heating system had been broken since late November 2025.
Apr 2, 2025Other
The facility failed to maintain hot water temperatures in residents' bathrooms between 100 and 116 degrees Fahrenheit. Multiple bathroom sinks were observed with temperatures ranging from 91.4 to 98.8 degrees Fahrenheit. A resident also reported that the water in the facility was not warm enough.
Nov 4, 2021Other
The facility failed to ensure proper referral and follow-up for residents' health care needs. Specifically, staff failed to notify primary care providers regarding abnormal fingerstick blood sugar results and abnormal urinary symptoms, and failed to obtain ordered laboratory tests for several residents.
Nov 4, 2021Other
The facility failed to notify primary care providers for several residents regarding abnormal fingerstick blood sugar results, urinary symptoms, and elevated blood sugar levels. Additionally, the facility failed to obtain ordered laboratory tests for valproic acid levels and a basic metabolic panel for certain residents.
Oct 28, 2015Other
The facility failed to ensure that staff members completed an approved CPR and choking management course that includes hands-on training. A review of four sampled staff members revealed that their certifications were obtained through online-only courses without any practical component using manikins.
Oct 28, 2015Other
The facility failed to ensure that all required staff members had completed an approved cardio-pulmonary resuscitation and choking management course within the last 24 months. Specifically, four sampled staff members provided certifications from online training companies that did not include the required hands-on training or practice with manikins.
Contact
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References & Resources
Google Maps
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Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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