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Assisted Living

Spring Arbor of Albemarle

Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.

315 Park Ridge Road, Albemarle, NC 2800178 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.8/5

based on 38 Google reviews

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What this means for your family

This facility is an excellent choice if you prioritize a warm, loving environment and highly communicative staff. However, you should verify all insurance and Medicaid coverage details in writing before moving a loved one, and closely observe how the memory care staff manages residents with behavioral symptoms of dementia.

Google Reviews

Google Reviews

38 reviews on Google
Families generally praise Spring Arbor for its compassionate, family-like atmosphere and a staff that treats residents with genuine dignity. However, there are significant concerns regarding financial transparency regarding Medicaid/VA benefits and a perceived lack of patience with difficult behaviors in the memory care unit.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivities8.0Meds3.0Memory5.0Comms9.0Value2.0

Strengths

  • Compassionate and caring staff
  • Welcoming, home-like atmosphere
  • Clear and supportive communication
  • Exceptional care for long-term residents

Concerns

  • Misleading information regarding Medicaid/VA coverage eligibility
  • Difficulty managing residents with dementia-related behavioral challenges

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02017(1)5.02022(1)5.02023(6)5.02024(2)2.02025(1)4.82026(26)

Distribution · 38 analyzed

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11 reviews posted between Jun 22, 2026Jun 27, 2026 · 11 were 5-star

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is so wonderful to see how warm and welcoming the atmosphere feels here; how do you work to maintain that home-like feeling for the residents?
  • 2We want to make sure we have a clear understanding of the financial side; could you walk us through exactly which types of Medicaid or VA benefits are accepted here?
  • 3How does the care team approach medication management and ensuring everything is administered accurately and on schedule?
  • 4What kind of specialized support or training does the staff have for assisting residents who may be experiencing more complex behavioral changes?
  • 5What are some of the favorite daily activities or social outings that the residents here enjoy participating in?
  • 6In the event of a medical emergency during the night, what is the specific protocol for getting a resident the care they need?

Personalized based on this facility's data


Key Review Excerpts

The staff literally welcomed him back with open arms, hugs, and smiles. The staff treated him like their father and grandfather.

Family of a former resident · 2023★★★★★

Their communication is consistently clear, timely, and supportive, which makes such a difference when navigating care needs.

Family member · 2026★★★★★

Mom didn't always want to cooperate with getting a shower or changing her pull-up, again that meant mom was difficult. They didn't seem to understand that Mom was never "difficult" but it was the disease we were up against.

Memory care family member · 2025★★☆☆☆
Source: 38 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

7total
7deficiencies
Jan 23, 2025Follow-up
Medication Administration10A NCAC 13F .1004(n)

The facility failed to implement infection control measures during medication administration. During a medication pass, a medication aide used bare fingers to remove a controlled substance tablet from a bubble pack and placed it into a medication cup, risking contamination and skin absorption.

Jan 23, 2025Follow-up
Medication AdministrationD 371

The facility failed to implement proper infection control measures during a medication pass. A medication aide used bare fingers to remove a controlled substance tablet from a bubble pack and placed it into a medication cup with other medications, violating procedures to prevent cross-contamination.

Nov 16, 2023Follow-up
Other RequirementsD 113

The facility failed to maintain hot water temperatures at bathroom sinks within the required range of 100°F to 116°F. Specifically, 7 of 18 water fixtures on the 100 hall were found to be outside this range, with some temperatures recorded as high as 121.7°F. Monthly logs also indicated temperatures falling below 100°F in certain resident rooms.

Nov 16, 2023Follow-up
Other Requirements10A NCAC 13F .0311(d)

The facility failed to maintain hot water temperatures at bathroom sinks within the required range of 100°F to 116°F. Specifically, 7 of 18 water fixtures on the 100 hall were found to be exceeding the maximum temperature limit, with some readings as high as 121.7°F.

Oct 13, 2021Other
Health Care410A NCAC 13F .0902(b)

The facility failed to ensure referral and follow-up to meet the healthcare needs of a resident with orders for daily weights. Specifically, the facility did not notify the primary care physician regarding the resident's repeated refusal to be weighed, despite orders to report weight changes of 3 lbs in 24 hours or 5 lbs in one week.

Oct 13, 2021Other
Health CareD 273

The facility failed to ensure proper referral and follow-up to meet a resident's healthcare needs regarding physician-ordered daily weights. Specifically, the facility did not monitor for a 3lb increase in 24 hours or a 5lb increase in one week as required by the physician's orders. Documentation showed the resident was not weighed daily, and staff lacked a directive to re-approach the resident for weighing during shifts.

Mar 18, 2015Other
Medication AdministrationD 358

The facility failed to ensure medication was administered according to physician orders for 2 of 6 sampled residents. Specifically, for Resident #2, the facility failed to document that Coumadin was held for two days and failed to administer the 2 mg dose as ordered by the physician on 2/20/15.

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References & Resources

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