Spring Arbor of Albemarle
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 38 Google reviews
Watch Spring Arbor of Albemarle
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice if you prioritize a warm, loving environment and highly communicative staff. However, you should verify all insurance and Medicaid coverage details in writing before moving a loved one, and closely observe how the memory care staff manages residents with behavioral symptoms of dementia.
Google Reviews
Google Reviews
38 reviews on Google“Families generally praise Spring Arbor for its compassionate, family-like atmosphere and a staff that treats residents with genuine dignity. However, there are significant concerns regarding financial transparency regarding Medicaid/VA benefits and a perceived lack of patience with difficult behaviors in the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Welcoming, home-like atmosphere
- Clear and supportive communication
- Exceptional care for long-term residents
Concerns
- Misleading information regarding Medicaid/VA coverage eligibility
- Difficulty managing residents with dementia-related behavioral challenges
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is so wonderful to see how warm and welcoming the atmosphere feels here; how do you work to maintain that home-like feeling for the residents?
- 2We want to make sure we have a clear understanding of the financial side; could you walk us through exactly which types of Medicaid or VA benefits are accepted here?
- 3How does the care team approach medication management and ensuring everything is administered accurately and on schedule?
- 4What kind of specialized support or training does the staff have for assisting residents who may be experiencing more complex behavioral changes?
- 5What are some of the favorite daily activities or social outings that the residents here enjoy participating in?
- 6In the event of a medical emergency during the night, what is the specific protocol for getting a resident the care they need?
Personalized based on this facility's data
Key Review Excerpts
“The staff literally welcomed him back with open arms, hugs, and smiles. The staff treated him like their father and grandfather.”
“Their communication is consistently clear, timely, and supportive, which makes such a difference when navigating care needs.”
“Mom didn't always want to cooperate with getting a shower or changing her pull-up, again that meant mom was difficult. They didn't seem to understand that Mom was never "difficult" but it was the disease we were up against.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jan 23, 2025Follow-up
The facility failed to implement infection control measures during medication administration. During a medication pass, a medication aide used bare fingers to remove a controlled substance tablet from a bubble pack and placed it into a medication cup, risking contamination and skin absorption.
Jan 23, 2025Follow-up
The facility failed to implement proper infection control measures during a medication pass. A medication aide used bare fingers to remove a controlled substance tablet from a bubble pack and placed it into a medication cup with other medications, violating procedures to prevent cross-contamination.
Nov 16, 2023Follow-up
The facility failed to maintain hot water temperatures at bathroom sinks within the required range of 100°F to 116°F. Specifically, 7 of 18 water fixtures on the 100 hall were found to be outside this range, with some temperatures recorded as high as 121.7°F. Monthly logs also indicated temperatures falling below 100°F in certain resident rooms.
Nov 16, 2023Follow-up
The facility failed to maintain hot water temperatures at bathroom sinks within the required range of 100°F to 116°F. Specifically, 7 of 18 water fixtures on the 100 hall were found to be exceeding the maximum temperature limit, with some readings as high as 121.7°F.
Oct 13, 2021Other
The facility failed to ensure referral and follow-up to meet the healthcare needs of a resident with orders for daily weights. Specifically, the facility did not notify the primary care physician regarding the resident's repeated refusal to be weighed, despite orders to report weight changes of 3 lbs in 24 hours or 5 lbs in one week.
Oct 13, 2021Other
The facility failed to ensure proper referral and follow-up to meet a resident's healthcare needs regarding physician-ordered daily weights. Specifically, the facility did not monitor for a 3lb increase in 24 hours or a 5lb increase in one week as required by the physician's orders. Documentation showed the resident was not weighed daily, and staff lacked a directive to re-approach the resident for weighing during shifts.
Mar 18, 2015Other
The facility failed to ensure medication was administered according to physician orders for 2 of 6 sampled residents. Specifically, for Resident #2, the facility failed to document that Coumadin was held for two days and failed to administer the 2 mg dose as ordered by the physician on 2/20/15.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Forever Young Retreat II
1.6 miAdult Family Home · Albemarle, NC
Stanly Manor
2.0 miNursing Home · Albemarle, NC
The Taylor House
2.0 miAssisted Living · Albemarle, NC
Forrest Oakes Healthcare
2.1 miNursing Home · Albemarle, NC
Woodhaven Court
2.2 miAssisted Living · Albemarle, NC
Bethany Woods Nursing and Rehabilitation Center
2.2 miNursing Home · Albemarle, NC