Touchmark at Fairway Village
Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 176 Google reviews
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What this means for your family
Touchmark at Fairway Village is an excellent choice for independent and assisted living, particularly for those who value an active lifestyle and high-quality fitness amenities. However, families considering the memory care unit should conduct a thorough, on-site visit to ensure the level of engagement meets your loved one's specific needs, as some reviewers have noted concerns in that area.
Google Reviews
Google Reviews
176 reviews on Google“Touchmark at Fairway Village is highly regarded for its vibrant community atmosphere, extensive activity programming, and high-quality fitness facilities. While the vast majority of families and residents praise the compassionate staff and beautiful environment, a small minority of reviewers have raised concerns regarding the quality of memory care and consistency in dining services.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional staff
- Excellent health and fitness center with heated pool
- Engaging and diverse activity programming
- Beautifully maintained grounds and common areas
Concerns
- Inadequate mental and emotional stimulation in memory care (mentioned by 2 reviewers)
- Inconsistent dining service and dietary compliance (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 179 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to continuously improve the daily experience here?
- 2With such a fantastic fitness center and heated pool, how do you encourage residents to stay active while ensuring the activities are safely tailored to different mobility levels?
- 3Could you walk me through how your dining team tracks specific dietary requirements or preferences to ensure every resident receives the correct meal at each sitting?
- 4For residents in memory care, what specific programs or one-on-one interactions do you have in place to ensure they receive consistent mental and emotional engagement throughout the day?
- 5How does your nursing staff coordinate with local medical providers to handle urgent health needs or emergencies, especially during evening and weekend hours?
- 6Given the beautiful grounds and common areas, what opportunities are there for families to join their loved ones for meals or activities to stay connected?
Personalized based on this facility's data
Key Review Excerpts
“The staff is always kind, patient, and attentive and treat residents like family.”
“But for those that require memory care, TM COMPLETELY misses the mark. For all the money TM charges, they could and should do so much better for their memory care residents.”
“The kitchen staff needs a bit of work, they never get orders correct and can’t follow special diets. Everyone is caring.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Aug 28, 2025Fire
Facility approval status is listed as Disapproved.
Grease found in hood system over kettles and oven; missing kitchen signage, missing heat survey, and lack of strain protection on electrical cords.
Failure to maintain fire-resistance-rated assemblies and smoke barriers; documentation not provided.
Compressed gas cylinders found in kitchen unsecured.
Failed to provide annual fire resistance rated construction inspection; holes found in fire rated construction in third floor laundry room.
Failed to provide documentation for fire damper inspection.
Non-approved multi plug found in room 240.
Extension cord found in use in room 240.
Portable fire extinguishers found to be expired.
Failed to provide semi annual fire alarm system inspection.
Mar 4, 2025Fire11Report
Approval Status listed as Disapproved on multiple inspection dates.
Compressed gas cylinders found in kitchen unsecured.
Grease found in hood system over kettles and oven. Kitchen remodel not closed out. Instructions for portable fire extinguishers and manual system actuation not provided to employees.
Facility failed to provide annual fire resistance rated construction inspection and inventory.
Facility failed to provide fire door inspection report; multiple doors found out of compliance.
Facility failed to provide documentation for fire damper inspection.
Facility changed commercial cooking appliance and requires new heat survey.
Non-approved multi plug found in room 240.
Extension cord found in use in room 240.
Kitchen appliances require proper restraint.
Portable fire extinguishers found to be expired.
Facility failed to provide semi annual fire alarm system inspection.
Nov 15, 2024Fire11Report
Facility status is listed as 'Disapproved' across multiple inspection dates.
Non-approved multi-plug found in room 240.
Extension cord found in use in room 240.
Grease accumulation in hood system over kettles and oven; kitchen remodel not closed out by Construction Review Services; missing staff instructions for fire extinguisher use.
Kitchen appliances on casters must be properly restrained.
Failed to provide annual fire resistance rated construction inspection; holes found in fire rated construction in third floor laundry room.
Portable fire extinguishers found to be expired.
Failed to provide semi-annual fire alarm system inspection documentation.
Failed to provide fire door inspection report; multiple doors found out of compliance.
Failed to provide documentation for fire damper inspection.
Changed commercial cooking appliance; requires new heat survey.
Compressed gas cylinders found unsecured in kitchen.
Aug 26, 2024Inspection
A follow-up inspection on 2024-10-21 (Compliance Determination 48678) resulted in no deficiencies, indicating that the previously noted deficiencies were corrected.
Facility failed to maintain a current characteristic roster accurately documenting resident care needs and services for 3 of 16 sampled residents.
Facility failed to document necessary health support services from outside providers and specific resident identified care/service needs for 5 of 16 sampled residents.
Facility failed to ensure the Negotiated Service Agreement was agreed to and signed by the responsible party at least annually for 4 of 16 sampled residents.
Facility failed to complete TB testing within three days of hire for 2 of 3 sampled staff members.
—Fire11Report
Facility status is Disapproved across multiple inspection dates from Dec 2025 through May 2026.
Open junction box in electrical room by room 206.
Failed to provide annual fire door inspection; excessive door gap in comfort clinic; items stored on doors in room 310.
Failed to provide carbon monoxide testing report.
Powerstrip found plugged into another powerstrip in the comfort clinic.
Failed to provide documentation of fire damper inspection report.
Failed to provide generator testing records; generator replacement lacks permit.
Kitchen cooking appliance producing grease requires installation under a type one hood system.
Missing multiple reports (5-year, 3-year, annual); dust on sprinkler heads; missing hydraulic calculation plates; bird nest on head.
Failed to provide records for fire drills occurring once per shift per quarter.
Failed to provide annual inspection; holes in walls (office/comfort clinic, room 206) and ceiling (boiler room).
Failed to provide semi-annual inspection report; fire alarm system found with 4 troubles.
—Fire11Report
Facility received 'Disapproved' status on both inspection dates provided (2025-12-31 and 2026-03-25). 2026-03-25 report includes specific call-out for 4th story hydraulic calculation verification.
Open junction box found in electrical room by room 206.
Kitchen cooking appliance producing grease is not installed under a type one hood system.
Failed to provide annual fire door inspection; excessive door gap in comfort clinic; items stored on doors in room 310.
Power strip found plugged into another power strip in the comfort clinic.
Missing multiple inspection reports (internal, trip test, flow, etc.) for ~13 systems; sprinkler heads covered in dust; missing hydraulic calculation plates; bird nest on head outside kitchen.
Failed to provide generator testing documentation (annual, monthly, weekly, fuel, load bank); generator replacement lacks CRS permit.
Failed to provide semi-annual fire alarm inspection report; fire alarm system has 4 active troubles.
Failed to provide annual inspection of fire resistance rated construction; holes found in walls (electrical room/office space and near room 206) and boiler room ceiling.
Failed to provide documentation of fire damper inspection report.
Failed to provide carbon monoxide testing report.
Facility failed to provide documentation of fire drills once per shift per quarter.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
176 reviews from families & visitors
Official Website
Visit touchmark.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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