Public Google reviewers rate this highly and often mention warm, welcoming, and home-like atmosphere. Schedule a visit to confirm the fit.
based on 29 Google reviews

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Public Google reviewers rate Trustwell Living at Evergreen Place highly. Reviewers highlight: warm, welcoming, and home-like atmosphere, accessible single-story building design. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Trustwell Living at Evergreen Place is frequently praised for its warm, home-like atmosphere and its single-story layout, which residents and families find easy to navigate. While many reviewers highlight the compassionate and welcoming staff, some past experiences have raised concerns regarding the cost-to-value ratio and the quality of the dining services.
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Key Review Excerpts
“The single-story layout is such a thoughtful design, making it easy and safe for residents to navigate without the hassle of elevators.”
“The environment is warm and inviting, with everything located on one level, which gave the space a cozy, home-like feel. I never had to worry that my mom would feel lost or overlooked—the smaller size of the facility made it easy for the staff to provide truly personalized care.”
“I was there for awhile and found the caregivers friendly and helpful everyone was nice. I did have a few things that I didn't care for, one being the food. I have since moved because of money and the place that I moved to has excellent food.”
Source: WA Dept. of Social & Health Services
The inspection report dated 2026-05-29 indicates previous violations have been corrected. Previous inspections in 2025 were marked as Disapproved.
Facility failed to provide quarterly inspection reports, annual forward flow reports, and 5-year FDC hydrostatic inspection reports.
Incomplete fire alarm testing records.
Facility failed to provide annual fire resistance-rated construction inspection.
Kitchen M/C cable found broken at ceiling.
Facility failed to provide annual emergency light testing.
Failed to conduct fire drills on night shift during second, third and fourth quarter of 2024.
Facility failed to provide annual fire door inspection report; room 112 had excessive door gap.
Dumpster found within 5 feet of building with no sprinkler protection.
Changed fusible link selection without heat survey; lack of employee training records; flammable materials on hood.
Letter confirms follow-up inspection on 12/24/2025 found no deficiencies and that previously cited WAC 388-78A-2480-1 was corrected.; Nurse delegation issues for R7 were also noted, including unauthorized staff administering insulin and missing training/delegation documentation.; The report notes a lack of documented family assistance with medication plans for residents R1, R4, and R9, though this is presented as a finding rather than a specific WAC citation in this document section.
Facility failed to document identified care and service needs for 4 of 9 sampled residents (R1, R2, R4, R9) in the negotiated service agreement.
Facility failed to ensure 2 of 3 sampled staff (Staff C and D) had completed/documented required training, and staff credentials for Staff C and D were expired or missing.
Facility failed to implement systems to support safe medication services for 1 of 7 residents (R6); topical medication not given and not documented.
Facility failed to ensure a Washington state name and date of birth background check was completed for 1 of 5 staff (Staff E).
Facility failed to complete a full assessment within 14 days of admission for 3 of 4 sampled residents (R3, R7, R9).
Facility failed to complete TB testing within three days of hire for 3 of 3 sampled staff (Staff A, C, and D).
Facility failed to complete the negotiated service agreement within 30 days of admission for 3 of 4 sampled residents (R3, R7, R9).
Deficiencies for this regulation were corrected.
Facility failed to ensure a Medicaid policy was completed/documented for 3 of 7 sampled residents (R2, R5, and R6).
Facility failed to ensure the written plan for family assistance with medications included required minimum information for 3 of 3 residents (R1, R4, R9).
Facility failed to maintain an accurate resident characteristic roster for 2 of 9 sampled residents (R7 and R9).
The violation is noted as an uncorrected deficiency previously cited on August 20, 2025, and a recurring deficiency previously cited on August 20, 2025, and June 20, 2025. A civil fine of $600.00 was imposed.
The licensee failed to complete tuberculosis (TB) testing within three days of hire for one staff member.
The inspection resulted in 'Disapproved' status. Includes history from a previous inspection on 04/22/2025.
Facility failed to provide an annual fire door inspection report; resident room door 112 found to have excessive door gap.
Facility failed to provide quarterly fire sprinkler inspection report, annual forward flow of fire sprinkler system report, and 5 year FDC hydrostatic inspection report.
This letter serves as a notice of the imposition of civil fines totaling $1,300.00 for uncorrected deficiencies previously cited on June 20, 2025.
The licensee failed to ensure a Medicaid policy was completed and/or documented for one resident.
The licensee failed to document the plan to provide specific resident identified care and service needs in the negotiated service agreement for two residents.
The licensee failed to ensure the nurse delegator had delegated five Medication Aids prior to administering medications to one resident.
The licensee failed to complete tuberculosis testing within three days of hire for one staff member.
References complaint numbers 186955, 188413, and 189047.
Facility staff failed to follow established policies and procedures regarding written orders.
Staff member accidentally administered fast acting insulin instead of prescribed long acting insulin.
Two sampled Family Medication Plans were not up to date.
Reports include inspections from 04/22/2025, 08/27/2025, and 10/24/2025.
Changed fusible link selection with no heat survey; missing instructions for new employees; flammable materials on top of hood suppression system.
Dumpster found within 5 feet of building with no sprinkler protection.
Facility failed to conduct fire drills on night shift during second, third, and fourth quarter of 2024.
Facility failed to provide annual emergency light testing.
Semi-annual fire alarm testing required.
Electrical room door failed to close automatically (propped open).
Facility failed to provide annual fire resistance-rated construction inspection.
Kitchen M/C cable found broken at ceiling (broken electrical wire).
Facility failed to provide annual fire door inspection report; Resident room door 112 had excessive door gap.
Failed to provide quarterly fire sprinkler inspection report, annual forward flow test, and 5-year FDC hydrostatic inspection; Sprinkler heads in laundry room had excessive dust.
Approval status was Disapproved. The June 9, 2026 inspection identified four findings. The July 17, 2026 follow-up showed items 1–3 without stated violations, but the fire damper correction remained outstanding. The next inspection was scheduled on or after August 16, 2026.
The facility failed to provide an annual inspection of fire-resistance-rated construction, and holes were found in the kitchen mechanical room.
The facility failed to make required corrections identified during the fire damper inspection.
The facility lacked strain protection for kitchen cooking appliances when in use.
During the June 9 inspection, the facility failed to have the kitchen exhaust fan operating while cooking.
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WA DSHS — View Official Record
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