The Hampton Alzheimers Community
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 42 Google reviews
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What this means for your family
The Hampton & Ashley Inn is highly regarded for its compassionate, expert memory care staff and clean, welcoming environment. While most families report excellent experiences, we recommend that you maintain regular, proactive communication with the nursing team regarding your loved one's medical needs to ensure all care instructions are consistently followed.
Google Reviews
Google Reviews
42 reviews on Google“The Hampton & Ashley Inn is highly regarded by families for its compassionate, attentive staff and its ability to handle the complex transitions associated with dementia and memory care. Reviewers consistently praise the facility's clean, welcoming environment and the staff's dedication to treating residents with dignity. While the vast majority of feedback is glowing, one older review highlights significant concerns regarding resident safety and communication, suggesting that families should remain vigilant and involved in their loved one's care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Effective management of dementia transitions
- Clean and well-maintained facility
- Strong communication with family members
Concerns
- Communication gaps regarding medical incidents and medication changes (mentioned by 2 reviewers)
- Resident safety and supervision issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the management team is very active in responding to feedback online; how does that same level of responsiveness translate to daily communication with families regarding a resident's health or medication adjustments?
- 2Given your focus on dementia transitions, how do you ensure that families are kept in the loop immediately if there is a change in a resident's medical status or care plan?
- 3With 85 residents in the community, what specific protocols do you have in place to ensure consistent supervision and safety for those who may be prone to wandering?
- 4Could you walk me through how your staff balances the need for resident independence with the high level of supervision required for memory care?
- 5What kind of daily activities or sensory programs do you offer that help residents feel engaged and connected within the community?
- 6In the event of a medical emergency, what is your process for coordinating care with local providers and ensuring the family is notified promptly?
Personalized based on this facility's data
Key Review Excerpts
“The staff here genuinely care about the residents, treating each one with dignity, respect, and a deep understanding of their unique needs.”
“The staff is kind, caring and compassionate. The residents are happy and brag about where they live. The community is clean and home like and if you haven’t seen the courtyard. It has wonderful walking paths and gardens.”
“The home has several graduated options as a resident's dementia worsens, and that's critical for care. They also have a pay-down option, after which Medicaid kicks in, and not all of the nicer homes offer this.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 5, 2026Fire19Report
Facility status is Disapproved. Multiple inspection dates indicate re-inspections or cumulative findings.
Electrical panels blocked by various items (drain snake, ice melt) in multiple rooms.
Combustibles placed against heaters in various rooms and areas.
Open electrical wiring found at gate.
Power strip found being run through a doorway in the laundry room.
Facility failed to provide fire damper testing and repairs for dampers that failed testing.
Broken hood filter in kitchen fan; filters found out of place.
Expired dry pendants, incomplete 12/25 report corrections, missing trim rings, and failure to provide annual forward flow test documentation.
Holes in ceilings (TV room, laundry room) and missing trim around fire window.
Manual fire alarm pull stations blocked in physical therapy and classroom.
Facility failed to provide annual roll down fire door test records.
Annual fire alarm test failed; panel RED TAGGED; facility placed on fire watch; panel failed to call out correctly.
Facility failed to provide monthly emergency lighting test records.
Facility failed to provide smoke detector sensitivity testing.
Facility failed to provide annual emergency lighting test records.
Facility failed to provide monthly carbon monoxide detector testing.
Physical therapy room and exit by room 22 found blocked.
Deadbolt lock must be removed from classroom entrance door.
Facility failed to provide weekly and monthly generator testing records.
Facility failed to provide fire drill records for various shifts/quarters.
May 9, 2025Fire
Final inspection on 05/09/2025 indicates all previous violations have been corrected and facility is Approved.
Fire doors at cross corridor near room 216 and room 209 have excessive gaps.
Facility failed to provide fire sprinkler corrections.
Instructions on fire extinguishers/system not provided to staff; interlock for exhaust fan not installed; cooking filters not installed correctly.
Exiting instructions not posted within six feet of the door for the keypad system.
Fire drills must be completed once per shift per quarter.
Apr 7, 2025Inspection
This document indicates that previous deficiencies (Compliance Determination 54948) were verified as corrected during a follow-up inspection on 04/07/2025. A detailed list of all corrected WAC codes is provided in the cover letter text.; The document contains multiple pages of findings regarding missing documentation in Resident Care Records (RCR) and one specific deficiency regarding TB testing compliance.
The facility failed to document resident care needs in the RCR for multiple residents (R3, R4, R5, R6, R7, R8, R9), including: wheelchair use/wandering (R3), hearing loss (R4, R9), ADL assistance needs (R5, R6), and recent hospitalizations/behavioral issues (R7).
The facility failed to ensure staff was screened for tuberculosis within three days of employment for 1 of 3 sampled staff (Staff D).
Mar 4, 2025Fire
Inspection status is Disapproved. Next inspection scheduled on or after 04/03/2025.
Facility failed to provide fire sprinkler system corrections.
Facility failed to provide required staff training, maintenance records, and proper interlock installation/usage/filter maintenance for the kitchen hood system.
Excessive gaps found in fire doors for cross corridor doors near room 216 and room 209.
Missing required signage for the keypad/coded exit system within six feet of the door.
Facility failed to conduct fire drills once per shift per quarter.
May 2, 2024Fire
Inspection on 05/02/2024 indicates all violations noted during previous related inspections have been corrected and approval status is Approved.; Approval Status is Disapproved. Document is page 5 of 5. Next inspection scheduled on or after 01/26/2024.
Facility failed to provide sensitivity testing for fire alarm system.
Facility failed to provide annual fire door inspection report.
Feb 1, 2024Fire12Report
Inspection conducted via phone due to lack of onsite access/correction of items. Approval status is Disapproved.
Electrical fixture missing, exposing wire outside fire sprinkler riser room.
Facility failed to maintain clearance around electrical panel by room 20.
Hood system filters need cleaning.
Missing annual fire resistance-rated construction report; non-rated ceiling cover in oxygen storage room; hole found around attic access cover 2nd story.
Missing annual fire door inspection report; combustible items found attached to fire doors.
Oxygen door fails to self-close; electrical room by room 202 door fails to self-close.
Missing 4-year fire damper inspection report.
Missing numerous fire protection system reports; fire sprinkler system issue; fire alarm in trouble.
Kitchen hood suppression system installed without permit; facility must submit plans.
Facility failed to apply for construction review for generator addition.
Failed to provide fire drill records for Jan-June 2023.
Facility failed to provide sensitivity testing for fire alarm system.
Apr 18, 2023Fire
The inspection report dated 04/18/2023 confirms that all violations noted during previous related inspections have been corrected.
Facility failed to maintain clear space around electrical panel.
Facility failed to provide annual fire wall inspection report.
Facility failed to provide annual fire door inspection report; multiple doors failed testing and require repair.
Facility failed to provide fire damper inspection for fire dampers replaced last year; approx. 10 dampers need inspection.
Facility failed to provide annual forward flow test and 3-year dry system full flow test.
Facility failed to provide monthly testing of the carbon monoxide detector.
Facility failed to secure oxygen cylinders in oxygen storage room.
Jan 30, 2023Investigation
Follow-up inspection on 04/11/2023 determined that deficiencies related to WAC 388-78A-2040-1, 388-78A-2040-2, and 388-78A-2040 were corrected.
Facility failed to provide annual forward flow test, annual fire door inspection report, and annual fire wall inspection report as required by state fire marshal.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit koelschseniorcommunities.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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