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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 42 Google reviews
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Public Google reviewers rate The Hampton Alzheimers Community highly. Reviewers highlight: compassionate and attentive care staff, effective management of dementia transitions. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Hampton & Ashley Inn is highly regarded by families for its compassionate, attentive staff and its ability to handle the complex transitions associated with dementia and memory care. Reviewers consistently praise the facility's clean, welcoming environment and the staff's dedication to treating residents with dignity. While the vast majority of feedback is glowing, one older review highlights significant concerns regarding resident safety and communication, suggesting that families should remain vigilant and involved in their loved one's care.
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Key Review Excerpts
“The staff here genuinely care about the residents, treating each one with dignity, respect, and a deep understanding of their unique needs.”
“The staff is kind, caring and compassionate. The residents are happy and brag about where they live. The community is clean and home like and if you haven’t seen the courtyard. It has wonderful walking paths and gardens.”
“The home has several graduated options as a resident's dementia worsens, and that's critical for care. They also have a pay-down option, after which Medicaid kicks in, and not all of the nicer homes offer this.”
Source: WA Dept. of Social & Health Services
This letter serves as a formal notice of a civil fine of $200.00.
The facility failed to stay in compliance with local and state fire ordinances. This was an uncorrected deficiency previously cited on April 8, 2026.
Facility status is Disapproved. Multiple inspection dates indicate re-inspections or cumulative findings.
Broken hood filter in kitchen fan; filters found out of place.
Manual fire alarm pull stations blocked in physical therapy and classroom.
Deadbolt lock must be removed from classroom entrance door.
Facility failed to provide fire drill records for various shifts/quarters.
Facility failed to provide annual emergency lighting test records.
Facility failed to provide monthly carbon monoxide detector testing.
Facility failed to provide smoke detector sensitivity testing.
Power strip found being run through a doorway in the laundry room.
Facility failed to provide fire damper testing and repairs for dampers that failed testing.
Facility failed to provide monthly emergency lighting test records.
Open electrical wiring found at gate.
Electrical panels blocked by various items (drain snake, ice melt) in multiple rooms.
Physical therapy room and exit by room 22 found blocked.
Facility failed to provide weekly and monthly generator testing records.
Combustibles placed against heaters in various rooms and areas.
Facility failed to provide annual roll down fire door test records.
Holes in ceilings (TV room, laundry room) and missing trim around fire window.
Annual fire alarm test failed; panel RED TAGGED; facility placed on fire watch; panel failed to call out correctly.
Expired dry pendants, incomplete 12/25 report corrections, missing trim rings, and failure to provide annual forward flow test documentation.
Final inspection on 05/09/2025 indicates all previous violations have been corrected and facility is Approved.
Facility failed to provide fire sprinkler corrections.
Fire drills must be completed once per shift per quarter.
Fire doors at cross corridor near room 216 and room 209 have excessive gaps.
Exiting instructions not posted within six feet of the door for the keypad system.
Instructions on fire extinguishers/system not provided to staff; interlock for exhaust fan not installed; cooking filters not installed correctly.
This document indicates that previous deficiencies (Compliance Determination 54948) were verified as corrected during a follow-up inspection on 04/07/2025. A detailed list of all corrected WAC codes is provided in the cover letter text.; The document contains multiple pages of findings regarding missing documentation in Resident Care Records (RCR) and one specific deficiency regarding TB testing compliance.
The facility failed to ensure staff was screened for tuberculosis within three days of employment for 1 of 3 sampled staff (Staff D).
The facility failed to document resident care needs in the RCR for multiple residents (R3, R4, R5, R6, R7, R8, R9), including: wheelchair use/wandering (R3), hearing loss (R4, R9), ADL assistance needs (R5, R6), and recent hospitalizations/behavioral issues (R7).
Inspection status is Disapproved. Next inspection scheduled on or after 04/03/2025.
Missing required signage for the keypad/coded exit system within six feet of the door.
Facility failed to provide fire sprinkler system corrections.
Excessive gaps found in fire doors for cross corridor doors near room 216 and room 209.
Facility failed to conduct fire drills once per shift per quarter.
Facility failed to provide required staff training, maintenance records, and proper interlock installation/usage/filter maintenance for the kitchen hood system.
Inspection on 05/02/2024 indicates all violations noted during previous related inspections have been corrected and approval status is Approved.; Approval Status is Disapproved. Document is page 5 of 5. Next inspection scheduled on or after 01/26/2024.
Facility failed to provide annual fire door inspection report.
Facility failed to provide sensitivity testing for fire alarm system.
Inspection conducted via phone due to lack of onsite access/correction of items. Approval status is Disapproved.
Oxygen door fails to self-close; electrical room by room 202 door fails to self-close.
Failed to provide fire drill records for Jan-June 2023.
Kitchen hood suppression system installed without permit; facility must submit plans.
Missing annual fire door inspection report; combustible items found attached to fire doors.
Missing annual fire resistance-rated construction report; non-rated ceiling cover in oxygen storage room; hole found around attic access cover 2nd story.
Facility failed to maintain clearance around electrical panel by room 20.
Facility failed to apply for construction review for generator addition.
Missing 4-year fire damper inspection report.
Facility failed to provide sensitivity testing for fire alarm system.
Hood system filters need cleaning.
Missing numerous fire protection system reports; fire sprinkler system issue; fire alarm in trouble.
Electrical fixture missing, exposing wire outside fire sprinkler riser room.
The inspection report dated 04/18/2023 confirms that all violations noted during previous related inspections have been corrected.
Facility failed to maintain clear space around electrical panel.
Facility failed to provide monthly testing of the carbon monoxide detector.
Facility failed to secure oxygen cylinders in oxygen storage room.
Facility failed to provide annual fire door inspection report; multiple doors failed testing and require repair.
Facility failed to provide annual fire wall inspection report.
Facility failed to provide annual forward flow test and 3-year dry system full flow test.
Facility failed to provide fire damper inspection for fire dampers replaced last year; approx. 10 dampers need inspection.
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WA DSHS — View Official Record
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