See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Torrington Center for Nursing & Rehabilitation LLC

Strong Medicare quality ratings; families often praise clean, well-maintained building. Still worth an in-person visit.

80 Fern Dr, Torrington, CT 0679075 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 24 Google reviews

5
4
3
2
1
Torrington Center for Nursing & Rehabilitation LLC Nursing Home in Torrington, CT — Street View
Street View

Watch Torrington Center for Nursing & Rehabilitation LLC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Recent reviews suggest the facility has undergone positive changes under new management, with significant praise for cleanliness and staff attentiveness. However, given historical reports of severe neglect and communication failures, we strongly recommend that families conduct an in-person tour and ask specifically about current protocols for monitoring patient deterioration and responding to call bells.

Google Reviews

Google Reviews

24 reviews on Google
Torrington Center for Nursing & Rehabilitation has received highly polarized feedback, with recent reviews highlighting significant improvements in facility cleanliness and staff responsiveness under new management. However, historical reports of severe neglect, medication delays, and poor communication regarding patient health status remain a serious concern for prospective families.

Quality Themes

Tap a score for details
Food10.0Staff6.0Clean9.0ActivitiesN/AMeds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Clean, well-maintained building
  • Professional and attentive nursing staff
  • Effective physical therapy team
  • Compassionate social services support

Concerns

  • Significant delays in medication administration (mentioned by 2 reviewers)
  • Unresponsive staff to call bells and requests for assistance (mentioned by 2 reviewers)
  • Poor communication with families and medical providers regarding patient health (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'17(1)1.01.0'19(1)5.03.4'22(5)1.04.3'25(6)4.5'26(6)

Distribution · 24 analyzed

5
16
4
0
3
0
2
1
1
7

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the high staffing rating, how do you ensure that staff members are consistently available to respond promptly when a resident uses their call bell?
  • 2I noticed that communication is a top priority for families; what is your standard process for updating us on changes in a loved one's health or medication adjustments?
  • 3Could you walk me through your current system for medication administration to ensure that residents receive their doses on time and without delays?
  • 4I see that you are active in responding to feedback online; how do you incorporate that family input into your daily operations?
  • 5With 17 recent state violations noted, what specific steps has the facility taken to address those concerns and improve your health inspection outcomes?
  • 6What kind of social activities or engagement programs do you offer to keep residents active and connected with the rest of the community?

Personalized based on this facility's data


Key Review Excerpts

The nurses listen to you instead of telling you what you need which was very nice housekeeping the place was very clean maintenance kept up with things pretty good

Rehab patient · 2026★★★★★

My dad was neglected and we had to request he be sent back to hospital to evaluate him as he was deteriorating and staff was not aware at all. If we rang bell no one responded.

Long-term resident's family · 2022☆☆☆☆

Since the new management staff joined, the positive changes in this facility have been remarkable. The leadership is organized, professional, and truly committed to creating the best possible environment.

Family member · 2026★★★★★
Source: 24 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.10hrs
OK
Registered nurses for medical care
Total Nursing
4.39hrs
OK
All nurses + aides combined
Staff Turnover
19%
Lower is better (< 30% = good)
RN Turnover
28%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

5

measures

Worse Than Avg

9

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility42.1%
Worse than Avg
Here
42.1%
US
19.5%
CT
17.4%
Nw hills
19.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility82.9%
Worse than Avg
Here
82.9%
US
93.4%
CT
88.0%
Nw hills
90.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.0%
Worse than Avg
Here
90.0%
US
95.5%
CT
93.5%
Nw hills
96.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.3%
Worse than Avg
Here
21.3%
US
15.3%
CT
17.4%
Nw hills
15.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility15.2%
Mixed vs Avgs
Here
15.2%
US
12.1%
CT
19.7%
Nw hills
13.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.6%
Mixed vs Avgs
Here
20.6%
US
19.4%
CT
24.9%
Nw hills
24.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility50.4%
Worse than Avg
Here
50.4%
US
81.8%
CT
71.0%
Nw hills
67.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility67.6%
Worse than Avg
Here
67.6%
US
79.8%
CT
69.7%
Nw hills
69.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.4%
Worse than Avg
Here
3.4%
US
1.6%
CT
1.5%
Nw hills
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
Above state avg (12.8)
4 complaint-triggered

This facility has concerning patterns with families filing complaints that triggered inspections, including issues with resident protection from abuse and neglect appearing in multiple complaint-driven surveys as recently as February 2025. The most recurring problems involve care planning and assessments, infection control, and medication management, with safety hazards and resident rights violations also appearing frequently across all five surveys spanning 2019-2024, suggesting ongoing systemic issues despite reported corrections.

Feb 27, 2025Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Aug 28, 2024Routine
17
0657Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0882Potential for harm · PatternCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0745Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0623Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0636Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

Mar 11, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 24, 2022Routine
4
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0641Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Sep 19, 2019Routine
16
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0585Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Torrington Center for Nursing & Rehabilitation LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Essential Healthcare

Chain Size

6 facilities nationwide

Chain avg rating: 2.2/5 · Rank 2 of 6

Ownership & Management

Owners

Landa, Joshua

Owner

38%

Landa, Sari

Owner

6%

Salamon, Menajem

Owner

44%

Salamon, Mordejai

Owner

7%

Mayer, Abraham

Owner

Mayer, Berry

Owner

Mayer, Moshe

Owner

Mayer, Yossi

Owner

Key personnel

Gewirtz, JonathanOfficer / DirectorBrown, NatalieManagerRaad, MarcManagerSalamon, MenajemManagerBurg & Weingarten, Cpa, PcAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call