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Nursing HomeMedicaid

Timothy Daniels House

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

84 Elm Street, Holliston, MA 0174640 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 10 Google reviews

5
4
3
2
1
Timothy Daniels House Nursing Home in Holliston, MA — Street View
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What this means for your family

While some families appreciate the small, home-like environment and compassionate staff, there are serious concerns regarding administrative communication and medical oversight. When touring, we strongly recommend asking for specific examples of how the facility ensures medical safety protocols are followed and how they handle family inquiries.

Google Reviews

Google Reviews

10 reviews on Google
Timothy Daniels House receives highly polarized feedback, with some families praising the compassionate, home-like environment for end-of-life care, while others report severe safety concerns and poor administrative responsiveness. Critical reviews highlight significant lapses in medical oversight and communication, while positive reviews emphasize the warmth and attentiveness of the nursing staff.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivitiesN/AMeds1.0MemoryN/AComms2.0Value1.0

Strengths

  • Compassionate and caring nursing staff
  • Small, home-like environment
  • Welcoming atmosphere for residents

Concerns

  • Poor administrative communication and lack of responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02019(1)5.02021(2)1.02022(1)1.02023(1)5.02024(1)2.52025(2)4.02026(2)

Distribution · 10 analyzed

5
4
4
1
3
1
2
0
1
4

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since you have such a small, home-like environment, how do you ensure each resident receives personalized attention during their daily activities?
  • 2I noticed your nursing staff is highly praised for being compassionate; how do you maintain that level of care during shift changes?
  • 3How does the administration ensure that families are kept consistently updated on any changes in a resident's condition?
  • 4Can you walk me through your specific protocols for medication management to ensure everything is handled accurately?
  • 5What is your process for handling medical emergencies or unexpected health changes during the night?
  • 6How do you approach communicating with families regarding billing or any administrative updates?

Personalized based on this facility's data


Key Review Excerpts

The staff was compassionate and helpful. The residents were welcoming and content. I would recommend this nursing home for end of life care.

Long-term resident's family · 2024★★★★★

A wonderful team of caring professionals in a small, home-like setting. The staff truly cares for and loves their residents, creating a place that feels both safe and welcoming.

Family member · 2026★★★★★

The on-hands staff is either on their personal cell phones or "too busy," the administrative staff DO NOT return phone calls or respond via email, and the price for private pay is NOT worth the value.

Family member · 2022☆☆☆☆
Source: 10 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.86hrs
OK
Registered nurses for medical care
Total Nursing
4.33hrs
OK
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
12.1%
MA
13.7%
Middlesex
12.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.0%
Better than Avg
Here
12.0%
US
19.4%
MA
21.4%
Middlesex
19.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility87.8%
Worse than Avg
Here
87.8%
US
93.4%
MA
92.4%
Middlesex
92.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
15.3%
MA
16.4%
Middlesex
13.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility18.7%
Mixed vs Avgs
Here
18.7%
US
15.4%
MA
21.3%
Middlesex
22.8%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
5.3%
MA
5.2%
Middlesex
4.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility46.3%
Worse than Avg
Here
46.3%
US
81.8%
MA
77.6%
Middlesex
77.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.9%
Worse than Avg
Here
76.9%
US
79.7%
MA
77.7%
Middlesex
76.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
MA
1.3%
Middlesex
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
1penalties
Well above state avg (8.9)
1 complaint-triggered

Timothy Daniels House has persistent issues across multiple surveys, with 42 deficiencies spanning care planning, infection control, and safety oversight. Most concerning are recurring problems with accident prevention (appearing in three surveys) and a recent complaint filed by families regarding safety hazards. While the facility corrects identified issues, the pattern of repeated deficiencies in core areas like resident assessment and infection control suggests ongoing operational challenges families should carefully consider.

Nov 25, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 6, 2025Routine
22
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0029Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0604Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Feb 16, 2024Routine
10
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Aug 2, 2022Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Federal Penalties

Payment Denial

Feb 16, 2024

18-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Timothy Daniels House

Organization Type

for profit

Chain Affiliation

Chain Name

Rehabilitation Associates

Chain Size

6 facilities nationwide

Chain avg rating: 3.2/5 · Rank 3 of 6

Ownership & Management

Owners

Thisse, Marion

Owner

100%

Key personnel

Thisse, PeterOfficer / DirectorRehabilitation Associates INCManagerBunker, ThomasManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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