Nursing HomeMedicaid Top Rated

Bethany Skilled Nursing Facility

Strong Medicare quality ratings; families often praise clean, well-maintained facility environment. Still worth an in-person visit.

97 Bethany Road, Framingham, MA 01701|169 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.4/5

based on 7 Google reviews

(508) 872-6750 Directions Website

Street View

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What this means for your family

While the facility is praised for its rehab environment and kind nursing staff, the negative feedback regarding dietary services and cleanliness is concerning. We recommend scheduling a tour specifically to visit the kitchen or dining area and asking how they handle dietary preferences for residents with specific health needs.

Google Reviews

7 reviews on Google

“Bethany Skilled Nursing Facility receives polarized feedback, with some families praising the cleanliness and kind staff on specific floors during rehab stays. However, other reports highlight significant concerns regarding food quality, dietary management, and overall facility hygiene. Prospective families should note that the facility has actively disputed some negative feedback, claiming it may be intended for a different location.”

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained facility environment
Kind and helpful nursing staff on specific units
Effective rehabilitation services

Concerns

Poor food quality and unhealthy dietary options
Difficulty communicating with dietary/kitchen staff

Rating Trends

Tap a year to see what changed

Distribution · 7 analyzed

How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given the facility's 5-star staffing rating, how does your team ensure that residents receive consistent, personalized attention throughout the day?
2We understand that dining is a major part of daily life; could you walk us through how you handle dietary preferences and how families can provide input on the menu options?
3Since you have a dedicated rehabilitation team, how do you integrate their services into the daily activity schedule for residents who are working on recovery?
4What is the standard process for family members to get updates or coordinate care needs with the nursing and kitchen staff to ensure our loved one's specific requirements are met?
5With your 5-star health inspection rating, what specific protocols do you have in place to maintain this high standard of cleanliness and safety in the common areas?
6In the event of a sudden change in health status, what is your facility's protocol for notifying family members and coordinating with emergency medical services?

Personalized based on this facility's data

Key Review Excerpts

“The staff on the fourth floor were so kind and helpful, I felt comfortable leaving my mom there. The facility itself is very clean.”

Rehab patient's family · 2025★★★★★

“Overall not a very clean facility, but biggest complaint would be that the food is very unhealthy, and it's difficult to get in touch with kitchen for my mothers preferences.”

Resident's family · 2025★☆☆☆☆

Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.97hrs

Registered nurses for medical care

Total Nursing

4.88hrs

All nurses + aides combined

Staff Turnover

55%

Lower is better (< 30% = good)

RN Turnover

41%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility34.1%

Worse than Avg

Here

34.1%

14.4%

16.9%

Middlesex

14.8%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility7.8%

Better than Avg

Here

7.8%

15.4%

21.3%

Middlesex

22.9%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

12.1%

13.7%

Middlesex

12.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility9.9%

Better than Avg

Here

9.9%

19.5%

19.4%

Middlesex

19.3%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility22.4%

Worse than Avg

Here

22.4%

15.3%

16.4%

Middlesex

13.4%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility27.7%

Worse than Avg

Here

27.7%

19.4%

21.4%

Middlesex

19.2%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility93.8%

Better than Avg

Here

93.8%

79.7%

77.7%

Middlesex

76.5%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility82.9%

Better than Avg

Here

82.9%

81.8%

77.6%

Middlesex

76.8%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.3%

Middlesex

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies

1penalties

Well below state avg (8.9)

2 complaint-triggered

$9,318 in fines

Clean record — no deficiencies

Bethany Skilled Nursing Facility has recurring fire safety system issues across multiple surveys, with repeated problems in sprinkler system maintenance appearing in 2022 and again in 2025. Families have filed complaints that led to findings regarding care planning and accident prevention, though these were corrected. The facility shows a pattern of building safety deficiencies alongside occasional infection control and care planning concerns.

Jun 4, 2025Routine4 findings

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Sep 26, 2024Complaint2 findings

0656Actual harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 23, 2024Routine1 finding

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Oct 17, 2022Routine4 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0888Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Ensure staff are vaccinated for COVID-19

Federal Penalties

Fine

Sep 26, 2024

$9,318

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bethany Skilled Nursing Facility

Organization Type

nonprofit

Ownership & Management

Key personnel

Batho, MarianManaging Control - Governing BodyBogdanovich, WilliamManaging Control - Governing BodyConklin, MichaelManaging Control - Governing BodyConway, ElizabethManaging Control - Governing BodyFerrante, LoriManaging Control - Governing Body

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(508) 872-6750

bethanyhealthcare.org

97 Bethany Road

Framingham, MA 01701

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

7 reviews from families & visitors

Official Website

Visit bethanyhealthcare.org

Medicare data downloads

Original nursing home datasets

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