Nursing HomeMedicaid Medicare 5-star

Bethany Skilled Nursing Facility

Strong Medicare quality ratings; public reviewers often praise clean, well-maintained facility environment. Still worth an in-person visit.

97 Bethany Road, Framingham, MA 01701|169 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.4/5

based on 7 Google reviews

(508) 872-6750 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

1 Medicare penalty on record

Zero findings in latest survey

Source: Medicare data

What this means for your family

Bethany Skilled Nursing Facility has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean, well-maintained facility environment and kind and helpful nursing staff on specific units. Review the component ratings and current source records before deciding.

Google Reviews

7 public Google reviews available

Bethany Skilled Nursing Facility receives polarized feedback, with some families praising the cleanliness and kind staff on specific floors during rehab stays. However, other reports highlight significant concerns regarding food quality, dietary management, and overall facility hygiene. Prospective families should note that the facility has actively disputed some negative feedback, claiming it may be intended for a different location.

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained facility environment
Kind and helpful nursing staff on specific units
Effective rehabilitation services

Concerns

Poor food quality and unhealthy dietary options
Difficulty communicating with dietary/kitchen staff

Rating Trends

Tap a year to see what changed

Distribution · 7 analyzed

How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given the facility's 5-star staffing rating, how does your team ensure that residents receive consistent, personalized attention throughout the day?
2We understand that dining is a major part of daily life; could you walk us through how you handle dietary preferences and how families can provide input on the menu options?
3Since you have a dedicated rehabilitation team, how do you integrate their services into the daily activity schedule for residents who are working on recovery?
4What is the standard process for family members to get updates or coordinate care needs with the nursing and kitchen staff to ensure our loved one's specific requirements are met?
5With your 5-star health inspection rating, what specific protocols do you have in place to maintain this high standard of cleanliness and safety in the common areas?
6In the event of a sudden change in health status, what is your facility's protocol for notifying family members and coordinating with emergency medical services?

Personalized based on this facility's data

Key Review Excerpts

“The staff on the fourth floor were so kind and helpful, I felt comfortable leaving my mom there. The facility itself is very clean.”

Rehab patient's family · 2025★★★★★

“Overall not a very clean facility, but biggest complaint would be that the food is very unhealthy, and it's difficult to get in touch with kitchen for my mothers preferences.”

Resident's family · 2025★☆☆☆☆

Source: 7 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.07hrs

Registered nurses for medical care

Total Nursing

4.90hrs

All nurses + aides combined

Staff Turnover

45%

Lower is better (< 30% = good)

RN Turnover

35%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents needing more daily help over time

↓ Lower is better

This Facility31.4%

Worse than Avg

Here

31.4%

13.9%

16.4%

Middlesex

14.5%

Residents on antipsychotic medication

↓ Lower is better

This Facility7.6%

Better than Avg

Here

7.6%

15.4%

21.4%

Middlesex

22.6%

Residents with depression symptoms

↓ Lower is better

This Facility0.8%

Better than Avg

Here

0.8%

12.8%

15.5%

Middlesex

13.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility30.7%

Worse than Avg

Here

30.7%

19.0%

21.2%

Middlesex

18.8%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility10.1%

Better than Avg

Here

10.1%

19.5%

Middlesex

20.9%

Residents whose walking got worse

↓ Lower is better

This Facility22.8%

Worse than Avg

Here

22.8%

14.1%

15.4%

Middlesex

13.1%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility93.8%

Better than Avg

Here

93.8%

79.8%

77.7%

Middlesex

77.7%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility85.7%

Better than Avg

Here

85.7%

82.0%

78.3%

Middlesex

77.4%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.7%

Better than Avg

Here

0.7%

1.6%

1.4%

Middlesex

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

11findings in history

1penalty

Latest survey: 0 · well below MA avg (8.9)

2 complaint-triggered findings

$9,318 in fines

Bethany Skilled Nursing Facility has recurring fire safety system issues across multiple surveys, with repeated problems in sprinkler system maintenance appearing in 2022 and again in 2025. Families have filed complaints that led to findings regarding care planning and accident prevention, though these were corrected. The facility shows a pattern of building safety deficiencies alongside occasional infection control and care planning concerns.

Jun 4, 2025Routine4 findings

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Sep 26, 2024Complaint2 findings

0656Actual harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 23, 2024Routine1 finding

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Oct 17, 2022Routine4 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0888Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Ensure staff are vaccinated for COVID-19

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Federal Penalties

Fine

Sep 26, 2024

$9,318

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bethany Skilled Nursing Facility

Organization Type

nonprofit

Ownership & Management

Key personnel

Batho, MarianManaging Control - Governing BodyBogdanovich, WilliamManaging Control - Governing BodyConklin, MichaelManaging Control - Governing BodyConway, ElizabethManaging Control - Governing BodyFerrante, LoriManaging Control - Governing Body

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(508) 872-6750

bethanyhealthcare.org

97 Bethany Road

Framingham, MA 01701

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

7 reviews from families & visitors

Official Website

Visit bethanyhealthcare.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.