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Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 414 Google reviews
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Thrive of Fox Valley has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective physical and occupational therapy and clean, modern, and spacious facility design. Review the component ratings and current source records before deciding.
Thrive of Fox Valley is a modern, clean, and spacious rehabilitation facility that receives high praise for its physical and occupational therapy programs and helpful social services staff. However, families report significant concerns regarding nursing responsiveness, with multiple accounts of long wait times for call lights and instances of neglect, particularly regarding hygiene and wound care.
Quality Themes
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Distribution · 240 analyzed
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Key Review Excerpts
“My five star experience with Thrive was with Nicole, one of the social workers/discharge planners. Rather than discharging me from Thrive, which is a short term rehab facility, she made arrangements to transfer me to Meadowbrook Manor in Naperville, which is a long-term care/rehab facility.”
“My grandma who was placed here, a low level Alzheimer's patient, came with a broken ankle which she was not allowed to put weight on. Yet every time a CNA or care provider (besides PT) came in the room to transfer her from bed to chair, they let her put weight on it, not knowing anything about her care or restrictions.”
“The facility is beautiful and clean. Had both my parents in and they shared a room which was nice. Now for the bad news. With a few exceptions, food and the service was mediocre. Silverware forgotten. Food items forgotten. Taste was hit or miss. Call lights took forever to be answered.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
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measures
1
measures
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measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Thrive of Fox Valley shows a concerning pattern with 57 deficiencies across recent surveys, including families filing 8 complaint-triggered reports. The facility has persistent issues with fire safety systems, medication management, and quality of care that recur across multiple surveys from 2022-2024. While all deficiencies show correction dates, the repeated nature of fire safety violations and ongoing care complaints suggest systemic challenges that warrant careful consideration.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Thrive of Fox Valley
for profit
Owners
Ih Kcb Fox Valley, LLC
Owner · Organization
Cloch Family Trust
Owner (parent company) · Organization
Ih Fox Valley LLC
Owner (parent company) · Organization
Kcb Real Estate VII Lp
Owner (parent company) · Organization
S/k Partnership
Owner (parent company) · Organization
Cloch, Brian
Owner (parent company)
Haber, Bradley
Owner (parent company)
Key personnel
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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