Hawthorne Court
Families consistently rate this highly — reviewers highlight warm, family-like atmosphere. Schedule a visit to confirm the fit.
based on 61 Google reviews
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What this means for your family
Hawthorne Court is highly regarded for its vibrant social calendar and caring staff, which often helps residents feel like part of a family. However, families should be aware of recent reports regarding management's handling of resident issues and should ask direct questions about the facility's policy on resident retention and conflict resolution.
Google Reviews
Google Reviews
61 reviews on Google“Hawthorne Court is generally viewed as a welcoming, community-focused facility where residents often form strong bonds with staff and peers. While many families praise the engaging activities and the supportive, family-like atmosphere, there are occasional concerns regarding management's responsiveness to resident issues and inconsistent dining quality.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-like atmosphere
- Engaging social activities
- Attentive and friendly staff
- Clean and well-maintained facility
Concerns
- Management responsiveness to resident issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I've noticed Hawthorne Court has a reputation for a very warm, family-like atmosphere; could you tell me more about how you foster that sense of community among the 65 residents?
- 2With such a robust calendar of social activities, what are some of the most popular events that residents look forward to each week?
- 3Since you have a smaller community of 65 residents, how does your leadership team stay personally connected to families to ensure concerns are addressed quickly?
- 4Could you walk me through your process for handling medical needs or emergencies after hours to ensure residents feel secure around the clock?
- 5I know value is a priority for many families; what specific services or amenities are included in your monthly rate that help provide the best experience for your residents?
- 6I appreciate that you engage with feedback online; how do you use input from families and residents to continuously improve the quality of life here?
Personalized based on this facility's data
Key Review Excerpts
“The people there became his surrogate family. They were his friends, they brought him his favorite meals, they kidded with him and made him feel safe and comfortable.”
“In the 18 months she has been at Hawthorne Court, she has made dramatic progress in her ability to communicate, socialize and improve her life skills.”
“If your loved one has an issue they want them gone. Their business model is max profit for very least effort. They don't consider the pleas of family or want to be part of the solution.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jun 16, 2026Fire13Report
The facility is currently in 'Approved' status as of the June 2026 follow-up, after receiving a 'Disapproved' status in February 2026.; Signed by Felisha Conley, General Manager.
Doors with self closers blocked open in room J25.
Facility unable to provide documentation of monthly testing.
Fire drills from 3rd and 4th quarter 2025 not filled out properly/missing.
Combustible material stored in mechanical/water shut off room.
Facility unable to provide documentation of annual inspection/testing of rated door assemblies.
Facility unable to provide documentation for fire/smoke dampers for past 4 years.
Missing documentation for semi-annual fire alarm inspection, monthly testing of smoke alarms, expired smoke alarms, and missing breaker lock.
Facility unable to provide documentation of monthly activation testing.
Corridor lights failed to illuminate when tested.
Missing drills were not properly filed in the Fire & Life Safety Binder.
Unfused powerstrips or cubes in use in room H4.
Missing documentation for annual forward flow testing, FDC hydrostatic testing, and quarterly inspections (Q2-Q4 2025). Missing escutcheon rings in room J18 and J25.
Facility unable to provide documentation of annual 90-minute testing.
Feb 11, 2026Fire12Report
Facility status is Disapproved. A Plan of Correction was provided by the facility.
Combustible materials stored in Mechanical/Water Shut Off Room.
Unfused powerstrips or cubes in use in Room H4.
Facility unable to provide documentation of annual inspection and testing of all rated door assemblies.
Doors with self-closers were blocked open in Room J25.
Facility unable to provide required documentation of fire/smoke dampers within the past 4 years.
Missing documentation for annual forward flow testing, successful FDC hydrostatic testing, and 2025 quarterly inspections. Missing/dislodged escutcheon rings in Room J18 and J25.
Missing documentation for semi-annual fire alarm inspection, monthly smoke alarm testing, old smoke alarms not replaced, and missing breaker lock on fire alarm power.
Facility unable to provide documentation of monthly CO alarm testing.
Facility unable to provide documentation of monthly 30-second activation testing.
Facility unable to provide documentation of annual 90-minute power testing.
Corridors in new addition do not have working emergency lighting.
Fire drills from 3rd and 4th quarter 2025 not filled out properly.
Dec 18, 2025Investigation
Facility failed to report suspected sexual abuse reported by a family member regarding a resident's spouse taking and potentially uploading nonconsensual nude photos.
The facility failed to immediately report to law enforcement an allegation of suspected sexual abuse involving a resident's spouse.
Sep 16, 2025FireCleanReport
Inspection conducted regarding a fire alarm complaint (COMPLAINT # 194130). An automatic smoke detector activated in Room J26 on Sept 8, 2025 due to a malfunction. The device was replaced, no injuries or evacuations occurred, and fire watch was implemented as required.
Aug 21, 2025Inspection
A follow-up inspection on 2025-10-08 determined that all previously cited deficiencies from this report (Compliance Determination 64010) had been corrected.
Facility failed to ensure TB screening was completed within three days of starting work for 2 of 4 staff members reviewed.
Facility failed to maintain common area restrooms in a sanitary and good condition; observed ripped, buckled, and disintegrated linoleum flooring with black duct tape repairs.
Jun 25, 2025Investigation
This is a recurring deficiency previously cited on 03/23/2023. Additional investigation summary reports (Intake ID 180663 and 179883) are included in the document set.
Facility failed to ensure prescribed medications were available for 2 residents, resulting in missed doses. Resident 1 experienced a stroke due to missed blood thinner, and Resident 2 missed diabetes medication required for surgery.
Jun 25, 2025Enforcement$1,000.00Report
This letter serves as formal notice of a $1,000.00 civil fine for a recurring deficiency originally cited on March 23, 2023.
Licensee failed to ensure medications were available for two residents, leading to one resident having a stroke and the other at risk for health decline.
May 6, 2025Investigation
There is a follow-up letter included in the document set indicating that a subsequent inspection on 06/26/2025 found no deficiencies.
The facility failed to ensure a qualified assessor performed preadmission assessments for 5 of 7 residents; assessments were performed by an unqualified staff member.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit leisurecare.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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