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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 227 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
The Woodlands Nursing and Rehabilitation Center has a middle-range Medicare overall rating. Strengths include exceptional rehabilitation and therapy teams. Some reviewers note concerns about slow response to call lights and patient requests (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families considering The Woodlands will find a highly-regarded rehabilitation and therapy team, with many reviewers praising the physical, occupational, and speech therapists for life-changing results. However, there are significant and recurring reports of neglect regarding basic hygiene, slow response to call lights, and inconsistent nursing care. While the facility is often described as clean, the quality of food and staffing levels—particularly regarding responsiveness to patient needs—are major points of contention.
Quality Themes
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Concerns
Rating Trends
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Distribution · 222 analyzed
The owner provides highly personalized responses to positive reviews, frequently naming specific staff members mentioned by reviewers. For negative reviews, the owner uses a consistent, professional template that acknowledges the concern and invites further private communication.
Personalized based on this facility's data
Key Review Excerpts
“I began working with the rehab team in November of 2025 after my stroke. I came in with very limited mobility, PEG, and limited speech. With this remarkable PT,OT speech, and nurse team I am leaving fully independent just a few months later.”
“The physical therapy here is amazing. They are so professional and they REALLY care. They did their best to motivate him and get him back on his feet.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
1
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints about this facility, with concerning issues including failure to report suspected abuse and neglect, and medication errors. The most recurring problems involve medication management, infection control, and food safety/dietary services. While all deficiencies show correction dates, the pattern of repeated issues across medication safety and ongoing complaints suggests persistent care quality challenges that warrant careful consideration during any visit.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Apr 13, 2026
$14,380
Fine
Jun 5, 2025
$9,597
Winniestowell Hospital District
for profit
REGENCY IHS OF SPRING, LLC
JOHN BILBO
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 31 of 67
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
227 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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