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Public Google reviewers rate this highly and often mention compassionate and professional sales/admissions staff. Schedule a visit to confirm the fit.
based on 84 Google reviews
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Public Google reviewers rate The Village at the Woodlands Waterway highly. Reviewers highlight: compassionate and professional sales/admissions staff, beautiful, resort-style location on the waterway. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Village at the Woodlands Waterway is highly regarded for its exceptional sales and administrative staff, particularly Alicia Bowling and Christin Teters, who are praised for making the transition to senior living seamless. Families frequently highlight the beautiful location, high-quality memory care, and a warm, community-oriented atmosphere. However, potential residents should be aware of isolated reports regarding emergency generator reliability during storms and occasional concerns regarding food temperature in certain wings.
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Distribution · 87 analyzed
The owner relies heavily on a library of templated responses that repeat phrases like 'strive for 100% satisfaction' and 'happy we could meet your expectations.' While they frequently use the reviewer's name, the core of the message is often a copy-paste script.
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Key Review Excerpts
“The community it self is clean and pretty much a resort style living accommodations. My client happened to be on the 8th floor and the view from her apartment was breath taking and peaceful.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection in April 2022 noted 6 violations of state standards. Previous inspections in October 2021 identified several Life Safety Code deficiencies regarding fire drills, emergency risk assessments, and evacuation planning, all of which were marked as corrected by November 2021. No active enforcement actions were found for this facility.
Health Code (1 violations)
No specific Health Code violation description provided in report.
Life Safety Code (4 violations)
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to protect cooking operations according to the Life Safety Code.
The facility failed to conduct required fire drills and document fire drills on the required form.
Sp Lcs Village Opco LLC
for profit
LIFE CARE SERVICES LLC
CANDICE L BINGHAM
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Google Reviews
84 reviews from families & visitors
Official Website
Visit villageatthewoodlandswaterway.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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