Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 45 Google reviews

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Public Google reviewers rate Sundale Senior Living the Woodlands highly. Reviewers highlight: compassionate and attentive nursing staff, high level of resident engagement and social activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families will find a community that has seen significant recent improvements in leadership and resident engagement, particularly under the current Memory Care Director. While many reviewers praise the compassionate staff and delicious food, there are serious historical concerns regarding hygiene and communication in the memory care wing that families should investigate.
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Distribution · 48 analyzed
The owner provides highly personalized and emotionally intelligent responses that reference specific residents, personal anecdotes, and unique personality traits. They use warm, empathetic language to build a sense of community and connection with reviewers.
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Key Review Excerpts
“I had my father stay at Sundale for a 12 day respite stay while we went on vacation, and everyone took exceptional care of him! He has moderate dementia, and I was so worried that he’d be scared or confused, but the staff is so professional and caring, and really knows how to keep residents engaged and comfortable!”
“Since the new Director, Maurice McKenzie, has been in this position, I’ve noticed so many positive changes. The residents seem more engaged, staff seem happier and the overall facility has greatly improved.”
“Stay away from the memory care side. Poor communication with lots of staff turn over and very little interaction with the residents. Basic needs are not met. Patients are left to sit in soiled pull-ups, not bathed, and over medicated resulting in a group of zombies barely able to function.”
Source: Texas Health & Human Services Commission
Key Findings
Sundale Senior Living - The Woodlands has had recent inspections identifying issues regarding resident service plans and fire safety protocols, including fire drill documentation and alarm system maintenance. While several life safety violations from early 2022 have been addressed, a health code violation regarding timely resident assessments was noted in September 2023.
Health Code (1 violations)
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
Life Safety Code (3 violations)
The facility failed to provide smoke compartmentation where required.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to inspect, test, and maintain fire alarm system components.
Sundale Senior Living, Lp
for profit
HARTEJ SINGH
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TX HHSC — View Official Record
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