Public Google reviewers rate this highly and often mention compassionate and professional staff. Schedule a visit to confirm the fit.
based on 67 Google reviews

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Public Google reviewers rate The Westmark Senior Living highly. Reviewers highlight: compassionate and professional staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering The Westmark can expect a highly compassionate and welcoming environment, with many reviewers praising specific staff members like Irene and Ross for their professionalism and empathy. While the facility is frequently lauded for its cleanliness and warm atmosphere, there is a critical concern regarding medication management errors that must be addressed with management. Overall, the community excels in creating a sense of 'home' for residents through attentive care and engaging activities.
Quality Themes
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Distribution · 72 analyzed
The owner provides highly personalized and warm responses, frequently using the reviewer's name and explicitly acknowledging specific staff members mentioned in the reviews. They use an empathetic, family-oriented tone that reinforces the brand's 'WestMark family' identity.
Personalized based on this facility's data
Key Review Excerpts
“The staff they have in the locked unit is absolutely amazing! From the nurses to the aides, everyone is so friendly and willing to help with anything the patients need.”
“My Mom has had nothing but problems here. They let her meds run out she has gone with out them for up to 4 days. And Kimmy the one in charge of ordering them and making sure that the patients get them on time doesn't care”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on August 25, 2022, identified two health code violations related to food storage standards and dishwashing sanitation procedures. Both issues were documented as corrected by early September 2022, and there are currently no active enforcement actions against the facility.
Health Code (2 violations)
The facility failed to follow sanitary dishwashing procedures and techniques.
The facility failed to provide food storage areas to maintain a four-day minimum supply of non-perishable food, that food was not stored on the floor, and that area temperatures in food storage areas did not exceed 85 degrees F.
Gg San Antonio Operator, LLC
for profit
SILVERPOINT SENIOR LIVING, LLC
ROSS CHRISTENSEN
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Google Reviews
67 reviews from families & visitors
Official Website
Visit westmarksenior.com
TX HHSC — View Official Record
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