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Public Google reviewers rate this highly and often mention compassionate and engaging care staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
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Public Google reviewers rate Brookdale Hamilton Wolfe highly. Reviewers highlight: compassionate and engaging care staff, strong community and social activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its warm, family-like atmosphere and staff members who demonstrate deep compassion for residents, particularly in memory care. However, there are serious allegations regarding inconsistent staffing levels, unexpected billing fees, and instances of neglect regarding personal hygiene and nutrition.
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Distribution · 63 analyzed
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Key Review Excerpts
“We are so grateful to the team at Hamilton Wolfe for caring for our mom the past four years! Teffanie leads a phenomenal team and is so engaged with the resident. Maddie has a heart of gold!”
“The staff is very knowledgeable about the medical stages of memory loss and diseases of the elderly. They strive to improve the quality of life for our family member.”
“They call themself Brookdale but I call them crookdale! because they want to charge my mother-in-law another 2 days because they want to get a full 30 days of rent from her before she moves out on the last day of February.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on July 02, 2024, showed no new violations. However, historical records from January 2019 indicate several Life Safety Code deficiencies regarding fire safety, smoking regulations, and building maintenance that have since been addressed.
Life Safety Code (6 violations)
The facility failed to ensure the building and structure complied with other applicable chapters of the Life and Safety Code, NFPA 101.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
Esc III Lp
for profit
ROSS CHRISTENSEN
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TX HHSC — View Official Record
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