Hebrew Home for the Aged at Riverdale
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 67 Google reviews

Watch Hebrew Home for the Aged at Riverdale
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility offers excellent rehabilitation therapy and a beautiful campus, the recurring reports of understaffing and poor communication are significant red flags. If you choose this facility, you must be prepared to visit frequently and advocate aggressively for your loved one's daily needs, as the nursing staff's responsiveness appears inconsistent.
Google Reviews
Google Reviews
67 reviews on Google“The Hebrew Home for the Aged at Riverdale presents a polarized experience, with some families praising the beautiful campus and effective rehabilitation services, while others report severe concerns regarding nursing care and patient safety. While long-term residents and some rehab patients have had positive outcomes, multiple reviewers have raised alarms about understaffing, poor communication, and neglectful treatment of vulnerable patients. Families considering this facility should be prepared to be highly involved in their loved one's daily care to ensure their needs are met.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Beautiful, well-maintained campus grounds
- Some highly dedicated and compassionate individual staff members
- Engaging activities for long-term residents
Concerns
- Severe understaffing leading to neglect (mentioned by 7 reviewers)
- Poor communication and difficulty reaching staff/doctors (mentioned by 4 reviewers)
- Inadequate meal quality and nutritional management (mentioned by 5 reviewers)
- Unprofessional or rude nursing/aide staff (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 71 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the size of the facility, what specific protocols are in place to ensure consistent communication between the nursing team and family members regarding a resident's daily health status?
- 2I noticed the campus grounds are beautiful; how do you encourage residents to utilize these outdoor spaces for daily activities and socialization?
- 3With a 3-star staffing rating, could you walk me through how you manage shift handoffs and ensure that residents receive timely attention during peak hours?
- 4We’ve read that the therapy programs here are quite strong; how do you integrate those services into a resident's routine to ensure they stay active and engaged?
- 5How does the dietary team manage individual nutritional needs and preferences to ensure that mealtime is both healthy and enjoyable for residents?
- 6In the event of a medical concern, what is the standard process for notifying a family member, and how do you ensure that doctors are accessible for follow-up questions?
Personalized based on this facility's data
Key Review Excerpts
“The PT and the OT are great, but the nursing assistants are disgusting. Very lazy and spend all their time sitting down I. The family room/ common area.”
“My grandmother lived there for 10+ years... The nice outdoor grounds and activities available really lifted her spirit. Like any place, you need to remain involved, visit regularly, and get to know the staff and social worker.”
“Facility is very clean, excellent room housekeeping, room furnishings look new and maintained well. Rehab equipment and staff are excellent. Care staff nurses, aides, on staff doctor are horrible, not compassionate, difficult to communicate with.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
One family filed a complaint in 2024 regarding the facility's failure to properly report suspected abuse or neglect, which was corrected. The facility has recurring issues with fire safety systems, emergency exits, and care planning that have persisted across multiple surveys from 2019 to 2024, though all deficiencies show correction dates, suggesting the facility addresses problems when identified.
Jun 10, 2024Routine3
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
May 30, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 3, 2022Routine5
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 12, 2019Routine20
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Meet other general requirements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Hebrew Home for the Aged at Riverdale
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit riverspringliving.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
St. Michael's Home
< 1 miAssisted Living · Yonkers, NY
Hudson Pointe at Riverdale Ctr for Nursing & Rehab
1.8 miNursing Home · Bronx, NY
La Paula Manor CORP.
4.9 miMemory Care · Bergenfield, NJ
The Wartburg Home
5.0 miNursing Home · Mount Vernon, NY
Geriatric Living Solutions, INC.
6.1 miAssisted Living · Teaneck, NJ
Dumont Center for Rehabilitation and Nursing Care
6.5 miNursing Home · New Rochelle, NY