St. Michael's Home
Families consistently rate this highly — reviewers highlight clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
While St. Michael's has a long history of providing a warm, culturally rich environment for Greek Orthodox seniors, the recent influx of serious allegations regarding neglect and poor communication is concerning. We strongly recommend that families conduct an unannounced visit and speak directly with current residents' families to verify if the high standards reported in previous years are still being met.
Google Reviews
Google Reviews
31 reviews on Google“St. Michael's Home is a faith-based assisted living facility that receives high praise for its clean environment, spiritual programming, and dedicated staff, particularly from families of Greek Orthodox residents. However, recent reviews from 2023-2026 highlight serious allegations of neglect, poor communication, and unprofessional conduct by administration, suggesting a significant decline in quality or consistency of care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Strong Greek Orthodox spiritual programming
- Engaging activities and social environment
- Nutritious and culturally familiar meals
Concerns
- Neglect and poor hygiene care (mentioned by 2 reviewers)
- Unprofessional or dismissive communication with families (mentioned by 3 reviewers)
- Staff responsiveness and call bell neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We love seeing how much emphasis you place on the Greek Orthodox spiritual programming; how often are these services held for the residents?
- 2The meals look wonderful and culturally familiar in the photos; could you tell us more about how the menu is planned to meet residents' dietary needs?
- 3How do you ensure that staff members are able to respond quickly to call bells, especially during the night shifts?
- 4What specific protocols do you have in place to ensure that personal hygiene and daily care needs are consistently met for every resident?
- 5How does the administration keep families updated on their loved one's well-being, and what is the best way for us to reach out with questions?
- 6Could you describe some of the social activities or group outings that residents typically participate in during the week?
Personalized based on this facility's data
Key Review Excerpts
“The facility is kept clean, the residents are treated with dignity and respect, and above all else, my father is comfortable and happy there.”
“St. Michael’s Home has provided a stable, loving, and professional environment for our grandpa. While he may forget a loved ones name, he is at peace in a home with church at the center.”
“Staff not allowed to talk to family members. Yelling to consumers if they try to get up from their chair. My mom was getting UTI because the staff wasn't taking care of her.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
No violations found in inspection history
Mar 28, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 2, 2024Other
Records and reports
Jul 11, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jan 24, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jan 16, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Aug 31, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Mar 29, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Feb 15, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
St. Michael's Home, INC.
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit stmichaelshome.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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