The Terraces at Capitol Village
Families consistently rate this highly — reviewers highlight compassionate and dedicated nursing staff. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing emotional care and community engagement, as the staff is consistently described as exceptionally loving and attentive. While the physical environment and activities are major strengths, you may want to inquire about dining variety and staff availability during communication gaps noted by previous residents.
Google Reviews
Google Reviews
31 reviews analyzed“Families can expect a highly compassionate and dedicated staff that treats residents like family, with specific praise for nursing and leadership. While the facility is noted for its beautiful renovations and engaging community events, some past concerns were raised regarding food quality and communication responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Engaging community events and activities
- Beautifully renovated and clean facility
- Smooth move-in and application process
Concerns
- Food quality and dining satisfaction
- Difficulty communicating with staff
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1The facility looks beautifully renovated; could you tell us more about how the recent updates have improved the living spaces for residents?
- 2We've heard wonderful things about the compassion of your nursing staff; how do the caregivers typically interact with residents during their daily routines?
- 3Could you walk us through the menu options and how you ensure dining experiences are both nutritious and enjoyable for everyone?
- 4What is the best way for family members to stay in regular contact with the care team to ensure we are always updated on our loved one's well-being?
- 5What kind of engaging community events or social activities are currently popular among the residents here?
- 6In the event of a medical emergency after hours, what specific protocols are in place to ensure immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The staff are all compassionate, dedicated, devoted and kind! I worry less about my mother, cause I know she is cared for and safe!”
“JoAnn is a tremendous asset to this community! She went out of her way to make arrangements for my sister to visit her late husbands gravesite on his birthday.”
“The quality of care across the board here is off the charts! Incredible. Every single staff member here gives their whole heart into the care they provide!”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2025, The Terraces at Capitol Village underwent six inspections, resulting in one clean report and 18 violations. The findings included issues related to medication documentation, maintenance of ventilation and alarms, and administrative record-keeping.
Jun 5, 2025Routine
The resident's assessment and support plan required wound care services that were not provided as indicated.
An unlocked, unattended, and accessible small yellow tablet was found on the floor outside a resident's bedroom.
The resident's treatment administration record failed to reflect that prescribed wound care services were provided on specific dates.
The resident's assessment did not include details regarding catheter care, such as who would manage and maintain the bag.
Jan 22, 2025Routine
Department agents were not provided immediate access to complete staff records for three employees.
Snow and ice were observed covering the exit pathway from the northern courtyard and the west stairwell exit.
A loose white rectangular pill with the inscription '220' was found in a 3rd floor medication cart.
Pharmacy labels for several medications, including Donepezil and Quetiapine, did not match the current physician's orders regarding administration instructions.
Oct 22, 2024RoutineCleanReport
No deficiencies found during this inspection.
Aug 14, 2024Routine
A staff member attempted to cash two forged checks belonging to a resident without their knowledge.
Staff members were observed mocking a resident's behaviors and acting unprofessionally during an EMS call.
A resident's assessment and support plan failed to include details regarding the use of an enabler bar.
Feb 7, 2024Routine
No carbon monoxide alarms were found near the two gas stoves in the main kitchen.
The main bathrooms on the 2nd and 3rd floors lacked operable ventilation fans.
Issues with medication storage and documentation, including unavailable PRN medications and discrepancies between glucometer readings and MAR records.
Apr 13, 2023Routine
There was an approximately 0.75 inch accumulation of lint in the lint trap of the third-floor laundry room dryer.
Fire drill records from October 2022 through March 2023 failed to document the exit route used and the total number of residents evacuated.
Discontinued medication for a resident was found in the medicine cart and was not listed on the Medication Administration Record.
Multiple insulin pens in the medication cart were not labeled with the date they were opened, as required by manufacturer instructions.
Ownership & Operations
Who Operates This Facility
Capitol Operator LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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