Brookdale Harrisburg
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 15 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and its ability to integrate memory care residents into the broader community activities. While the care quality is widely praised, families should be prepared for the costs, as there is at least one significant complaint regarding the financial focus of the facility.
Google Reviews
Google Reviews
15 reviews analyzed“Families considering Brookdale Harrisburg can expect a compassionate environment characterized by a warm, attentive staff and a strong focus on inclusive activities. While most reviewers praise the dignity and kindness shown to residents, one reviewer expressed significant concerns regarding the cost-to-care ratio.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Inclusive memory care programming
- Welcoming and peaceful atmosphere
- Engaging social activities and outings
Concerns
- Perceived focus on profitability over resident care
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassionate and attentive staff here; how do you ensure that same level of personal care is maintained as the community grows?
- 2Could you tell us more about the specific social outings and engaging activities planned for the residents each month?
- 3With the inclusive memory care programming you offer, how do you tailor daily routines to meet the unique needs of each resident?
- 4How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
- 5We want to make sure the care provided is sustainable for our budget; how do you balance high-quality resident services with the overall cost of care?
- 6What is the process for addressing and resolving any concerns or feedback that families might have regarding resident care?
Personalized based on this facility's data
Key Review Excerpts
“In the memory unit the staff treats patients with dignity and respect. He is encouraged to participate in activities and the many celebrations. that occur.”
“The staff is so friendly and very caring of the residents. Mable, the director of Clarebridge is great and tries to get the residents out for lunches, field trips, etc... to make them feel like they are more at home and a part of the community.”
“I chose Brookdale because the facility includes people with memory issues, like my husband, in activities with residents who do not have memory issues. So--a more inclusive, normal life.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Brookdale Harrisburg underwent 41 inspections, resulting in 11 clean reports and 74 recorded violations. Documented findings include issues regarding medication management, staff training requirements, and lapses in resident supervision.
Oct 21, 2025Routine
Prescription medications, OTC medications, and syringes were found unlocked, unattended, and accessible in resident rooms, nightstands, and bathroom cabinets.
Various OTC medications were located in resident rooms and storage carts without current physician orders.
Pharmacy labels on resident medications contained incorrect dosage instructions that did not match the prescribed orders.
Jun 16, 2025Routine
Violation regarding incident reporting requirements.
Violation regarding resident care or safety protocols.
Violation regarding resident care or safety protocols.
Violation regarding resident care or safety protocols.
Violation regarding resident care or safety protocols.
Failure to report an incident or condition to the Department within 24 hours.
Jul 10, 2024Routine
Unannounced fire drills were not held during May, September, and December 2023.
Resident 1 did not have an initial medical evaluation completed within the required timeframe upon admission.
Resident 2's annual medical evaluation was not completed on time.
Medications were found unlocked, unattended, and accessible in the medicine cabinets of Resident 1 and Resident 4.
Jan 3, 2024Routine
An allegation of abuse was not reported to the area agency on aging within 24 hours of the incident.
The home failed to notify the resident's designated person regarding a report of suspected abuse.
The home did not submit a final report to the Department following the conclusion of an abuse investigation.
A staff person was observed yelling at and forcefully grabbing a resident's arm.
May 16, 2023Routine
The home's current violation reports from 2/15/2022 and 5/18/2022 were not posted in a conspicuous and public place.
The home failed to report an incident of a resident ceasing to breathe to the Department within the required 24-hour timeframe.
Resident-home contracts for two residents were not signed by the residents, and no notation was made regarding the opportunity to sign.
A voice-controlled electronic device was found in the lobby without policies, procedures, or resident notification regarding its use.
May 16, 2022Routine
A staff member used an aggressive voice and physically ripped a resident's shirt off during evening care, causing the resident to scream.
A direct care staff member was found to not have a valid high school diploma or GED equivalent on file.
Feb 15, 2022Routine
Two staff persons did not receive fire safety and emergency preparedness orientation until after their first day of work.
A fire drill exceeded the maximum safe evacuation time of six minutes, taking ten minutes to complete.
The state vehicle inspection for the 2012 Ford bus had expired on 1/31/22.
An opened Novolog pen was stored in the medication cart past its 28-day discard limit.
The glucometer used for blood glucose checks was not calibrated to the correct date.
Dec 22, 2021RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Emeritus Corporation
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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