Capitol Rehabilitation and Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 463 Google reviews
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What this means for your family
While the facility is physically beautiful and offers strong rehabilitation services, the recurring reports of severe understaffing and delayed response times are concerning. If you choose this facility, we strongly recommend visiting during evening and weekend hours to observe staffing levels firsthand and ensuring you have a clear plan for monitoring your loved one's hygiene and care needs.
Google Reviews
Google Reviews
463 reviews on Google“Capitol Rehabilitation and Healthcare Center receives high praise for its cleanliness, modern facility, and friendly, professional staff. However, multiple families have reported serious concerns regarding understaffing, particularly during off-hours, which has led to instances of neglect and delayed responses to call buttons.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and modern facility
- Friendly and welcoming reception staff
- Effective and professional physical therapy team
- Strong communication from management during admissions
Concerns
- Significant understaffing leading to delayed response times for call buttons (mentioned by 7 reviewers)
- Neglect regarding hygiene and toileting assistance (mentioned by 5 reviewers)
- Poor quality or temperature of meals (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 248 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what is your average response time for call buttons, and how do you ensure residents receive timely assistance with hygiene and toileting?
- 2I noticed your facility has a strong reputation for physical therapy; how do you integrate that therapy schedule into the residents' daily routines to ensure they stay active?
- 3Could you walk me through your current process for medication management and how you ensure accuracy for residents with complex health needs?
- 4I see that management is active in responding to family feedback; how do you incorporate that input into improving the quality and temperature of daily meals?
- 5With 13 recent state violations, what specific steps has the leadership team taken to address these concerns and improve the overall care environment?
- 6What protocols are in place for medical emergencies, and how quickly can a resident be transferred to a hospital if their condition changes suddenly?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was placed here after a surgery. She was promised physical therapy and they barely did that with her. She sat there despite calls for help and pushing the help button. The nurse was just sitting outside on her phone.”
“Capitol Rehab saved the day for my Aunt Patty! We are so blessed to have found a great place with personal caregivers. While the transfer process can be complicated, Jill Swartz, Director of Nursing, and her team fought to make the transfer happen quickly and smoothly.”
“My mother is receiving great care by all staff. She should be well enough to return to her assisted living apartment soon. The facility is the most clean facility that I have seen and smelled, no foul odors.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
7
measures
7
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 52 deficiencies across recent surveys, including 14 complaint-triggered issues where families reported problems. The most frequent problems involve care planning and resident assessments, medication management, and fire safety systems. While the facility has provided correction dates for all issues, recurring deficiencies in essential care areas like wound care, nutrition, and infection control suggest ongoing operational challenges that warrant careful consideration during any visit.
Jan 14, 2026Complaint3
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 14, 2025Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Sep 23, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 17, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Apr 8, 2025Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Mar 5, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Capitol Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Marquis Health Services
88 facilities nationwide
Chain avg rating: 3.0/5 · Rank 55 of 80
Ownership & Management
Owners
Skilled Venture LLC
Owner · Organization
Kahanow, Aviva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Levovitz, Tzvi
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rokeach, Fraide
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
463 reviews from families & visitors
Official Website
Visit capitolrehabhc.com
Medicare data downloads
Original nursing home datasets
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