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Assisted Living

The Terraces at Alpine Valley

Families consistently rate this highly — reviewers highlight kind and attentive nursing and support staff. Schedule a visit to confirm the fit.

945 Duke Street, Lebanon, PA 1704218 bedsLicensed & Active
Google rating
4.8/5

based on 99 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for rehabilitation and smooth transitions from hospital care due to its highly praised therapy and nursing support staff. However, if your loved one has complex pain management needs, you may want to inquire specifically about how nurses monitor and engage with patient symptoms during shifts.

Google Reviews

Google Reviews

99 reviews analyzed
Families can expect a very kind and attentive staff that excels in rehabilitation and post-hospital transitions. While the facility is noted for being clean and undergoing positive renovations, one reviewer raised concerns regarding the clinical engagement of nursing staff during patient assessments.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0Activities5.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Kind and attentive nursing and support staff
  • Clean and well-maintained environment
  • Effective rehabilitation and therapy services
  • Smooth hospital-to-facility transitions

Concerns

  • Lack of clinical engagement/communication from nursing staff regarding patient pain and symptoms

Rating Trends

Tap a year to see what changed

Distribution

5
27
4
1
3
0
2
1
1
1

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such a high rating for your nursing and support staff, how do you ensure that communication remains seamless between the nurses and family members regarding changes in a resident's symptoms or pain levels?
  • 2We noticed how much people appreciate the clean and well-maintained environment here; what is your daily routine for keeping the common areas and resident rooms looking their best?
  • 3Since the facility is great at managing hospital-to-facility transitions, what does that specific process look like for a new resident arriving from a hospital stay?
  • 4How does the team coordinate with the rehabilitation and therapy services to ensure residents are meeting their physical recovery goals?
  • 5What kind of daily activities or social outings do you have planned to keep the 18 residents engaged with one another?
  • 6In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

Each and every Staff person was genuinely helpful, respectful and provided a kindness not typically found anymore in the Medical fields. My sister Jill came through rehab much stronger and just very thankful for the quality of help and support

Rehab patient's family · 2026★★★★★

The facility maintains a very professional and welcoming environment. It is clean, well-organized, and clearly cared for by the staff. The renovations and improvements currently being made to the building are exceptional and show a real commitment to enhancing the space for patients and visitors.

Visitor · 2026★★★★★

My mother has been in the rehab unit for about a month. We are very pleased with the attention she has received from the entire staff...Nurses, Aides, Physical, Occupational, and Speech Therapy, even the Custodial staff.

Rehab patient's family · 2026★★★★★
Source: 99 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

18total
13deficiencies

Key Findings

Between 2016 and 2025, The Terraces at Alpine Valley underwent 21 inspections, resulting in 15 clean reports and 13 instances of violations. Recorded findings included issues regarding medication storage, facility maintenance, and the documentation of emergency procedures.

Sep 23, 2025Routine
minor2600.125a

A wheelchair seat cushion was found leaning against the hot water boiler in the boiler room.

minor2600.227d

A resident's support plan incorrectly listed a pureed diet despite an assessment indicating a soft mechanical diet was required.

Jul 2, 2025Routine
CleanReport

No deficiencies found during this inspection.

Oct 28, 2019Routine
CleanReport

No deficiencies found during this inspection.

Nov 27, 2018Routine
CleanReport

No deficiencies found during this inspection.

Nov 20, 2018Routine
CleanReport

No deficiencies found during this inspection.

Nov 21, 2017Routine
CleanReport

No deficiencies found during this inspection.

Dec 7, 2016Routine
CleanReport

No deficiencies found during this inspection.

Nov 19, 2015Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alpine Valley Operator LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

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