Linden Village
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 30 Google reviews
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What this means for your family
Linden Village offers a wonderful, cozy cottage environment that is particularly well-suited for residents with dementia. While the staff is overwhelmingly praised for their compassion, families should proactively ask about their protocols for monitoring injuries and managing hygiene to ensure the high standards mentioned in most reviews are consistently met.
Google Reviews
Google Reviews
30 reviews analyzed“Linden Village is highly regarded by families for its warm, home-like cottage atmosphere and a compassionate nursing staff that excels in dementia and memory care. While many reviewers praise the attentive care and clean facilities, there are serious, isolated reports regarding medical oversight and hygiene issues that families should investigate.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Cozy, home-like cottage layout
- Excellent communication with family members
- Clean and well-maintained environment
Concerns
- Serious incidents regarding medical neglect and injury oversight (mentioned by 2 reviewers)
- Issues with facility hygiene and odor
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We love how cozy and home-like the cottage layout looks; how do you foster a sense of community among the 64 residents here?
- 2It is wonderful to see that management is so responsive to feedback; how does the team use family input to improve daily care?
- 3What specific protocols are in place to ensure medical needs are monitored closely and that no changes in a resident's condition are overlooked?
- 4How does the staff manage cleanliness and air quality throughout the facility to ensure the environment stays fresh and well-maintained?
- 5Could you tell us more about the communication process for keeping family members updated on their loved one's well-being?
- 6What kind of daily activities or social outings are available to keep residents engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“My Mom was a resident in a dementia cottage for 4 to 5 years. I was very relieved and happy with her care. All of her basic needs were taken care of. She was safe, clean, warm and fed.”
“The office staff and cottage support staff were both great to deal with, and offered our family a tremendous peace of mind in knowing that our loved one was in good hands.”
“The smaller private bedroom and pleasant dining area with limited number of patients sitting together helped to reduce the stress and agitation during mealtimes and family member visits.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Linden Village underwent 33 inspections, resulting in 13 clean reports and 52 documented violations. Reported findings include issues regarding staff training, medication documentation, and the completion of required medical evaluations and fire drills.
Jan 7, 2025Routine
Resident #1 hit Resident #2 in the face, resulting in a cut on the upper lip and a lost tooth.
A discrepancy was found between the actual morphine count and the narcotic count sheet, and a dose administration was not recorded on the count sheet.
Staff documented the administration of Albuterol and Acetaminophen prior to actually administering the medications to the resident.
Sep 27, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jan 31, 2024Routine
No carbon monoxide alarm was installed near the gas stove in the main kitchen.
Poisonous materials, including mouthwash and toothpaste, were left unlocked and accessible to a resident in the secured dementia care unit.
A pungent odor of urine was detected in the family room near bedrooms 1-8 of the Mt. Hope cottage.
Mar 6, 2023RoutineCleanReport
No deficiencies found during this inspection.
Jan 31, 2023Routine
Bathrooms in the Quentin and Stoy buildings lacked proper air circulation through the ceiling vents.
The facility failed to conduct an annual fire safety inspection and fire drill by a fire safety expert within the required timeframe.
Annual medical evaluations for two residents were not conducted for the year 2022.
Blood glucose readings on a glucometer did not match the numbers transcribed on the Medication Administration Record (MAR).
Aug 2, 2022Routine
The Act 13 Mandatory Abuse form for an alleged incident of abuse reported on 7/14/2022 was not completed and submitted to AAA within 48 hours.
The home failed to immediately notify the resident's designated person of a report of suspected abuse, delaying notification until the following day.
Jun 9, 2021Routine
Contracts for Resident 2 and Resident 3 were not signed by the residents.
Direct care staff left the building for breaks or to assist in other buildings, leaving the building without staff present while residents were in the home.
Staff were pouring medications into cups for multiple residents to be taken later and leaving medication cups with residents without supervision.
Physician orders for daily blood glucose testing were not completed for Resident 1 and Resident 2 on 5/20/2021 and 5/31/2021.
Mar 8, 2021Routine
A resident did not receive required stand-by assistance for transfers as indicated in their assessment and support plan, resulting in multiple falls.
A resident's medical evaluation failed to include information regarding the placement of a deep brain simulator.
Ownership & Operations
Who Operates This Facility
Manor Care Linden Village of Lebanon Pa LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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