Assisted Living

The Summit of Citrus Hills

Name: Public quality & inspection record for The Summit of Citrus Hills
Creator: EveryPlace

Families consistently rate this highly — reviewers highlight exceptional culinary services and food variety. Schedule a visit to confirm the fit.

850 W Norvell Bryant Hwy, Hernando, FL 34442|400 beds|Licensed & Active

Google rating

4.3/5

based on 77 Google reviews

(352) 301-8500 Directions Website

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What this means for your family

This facility is an excellent choice for families seeking high-quality dining and a compassionate nursing staff that treats residents like family. However, if you are considering a reservation, you should request a highly detailed, written breakdown of all potential fees and refund policies to avoid the billing disputes mentioned by previous applicants.

Google Reviews

77 reviews analyzed

“The Summit of Citrus Hills is highly regarded by residents and their families for its exceptional dining, vibrant social activities, and a compassionate, attentive caregiving staff. While most reviews praise the beautiful amenities and cleanliness, one reviewer raised a serious concern regarding financial transparency and unreturned reservation funds.”

Quality Themes

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Strengths

Exceptional culinary services and food variety
Compassionate and attentive nursing and caregiving staff
Extensive amenities including heated pools and fitness centers
Engaging social activities and life enrichment programs
Clean and well-maintained facility

Concerns

Financial transparency and dispute over reservation refunds
Housekeeping staffing shortages

Rating Trends

Tap a year to see what changed

Distribution

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've heard wonderful things about the variety in your dining program; could you tell us more about how the culinary team plans the weekly menus?
2The facility looks beautifully maintained; what is your current process for ensuring housekeeping and room cleaning stay consistent?
3Since we saw how much you value feedback from your community, how does the management team typically address resident or family concerns regarding billing or deposits?
4Could you walk us through how the nursing staff handles medical emergencies or changes in care needs during the overnight hours?
5We are looking for a vibrant community; what kind of life enrichment programs or social clubs are currently most popular among the residents?
6With such a large community of 400 residents, how do you ensure that the care remains personalized and attentive to each individual's needs?

Personalized based on this facility's data

Key Review Excerpts

“I directly attribute her improvements to the nursing staff and aides, who treat her with so much respect and love. From my perspective, they treat my Mom just as they would their own mothers - with love, compassion, humor, empathy, etc.”

Long-term resident's family · 2024★★★★★

“He recently had a serious heart attack. His pendant was activated causing a team effort to be employed flawlessly with great speed. Health care professionals at Grand Living in conjunction with Citrus County Fire Department Paramedics had this Resident diagnosed and transported in a timely manner with proper treatment was rendered saving his life.”

Caregiver for a resident · 2024★★★★★

“Staff was not forth coming with what charges were from day one. I paid them over $13,000 but never moved in. I told them on the first of the month that it was not worth $90,000 a year and that I was canceling my reservation.”

Prospective resident · 2024★☆☆☆☆

Source: 77 Google reviews

State Inspection History

State Inspections

Source: FL State Licensing Agency

16total

4deficiencies

Key Findings

2 deficiencies from 14 inspections

Oct 16, 2025Routine1 deficiency found

1Report

A0053Corrected Oct 15, 2025

MEDICATION - ADMINISTRATION

Aug 7, 2025OtherNo deficiencies

CleanReport