Grove Healthcare and Rehabilitation Center and Reh
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 342 Google reviews

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What this means for your family
The Grove offers a clean environment with excellent activity programs, making it a strong choice for social engagement and rehabilitation. However, because multiple families have reported serious concerns regarding call-bell response times and pressure sore prevention, we strongly advise that you maintain a daily presence to advocate for your loved one's needs.
Google Reviews
Google Reviews
342 reviews on Google“The Grove Healthcare and Rehabilitation Center receives high praise for its cleanliness, professional staff, and engaging activity programs, with many families reporting successful rehabilitation outcomes. However, a recurring pattern of critical concerns regarding food quality, communication gaps, and serious lapses in patient care—specifically regarding pressure sores and fall prevention—suggests inconsistent quality of care. Families considering this facility should be aware of these polarized experiences and maintain a strong, consistent presence to monitor their loved one's well-being.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Engaging and frequent resident activities
- Friendly and professional front-desk staff
- Effective rehabilitation therapy programs
Concerns
- Poor food quality (cold, unappetizing, or insufficient portions) (mentioned by 7 reviewers)
- Development of pressure sores/bed sores (mentioned by 4 reviewers)
- Lack of communication regarding medical status or discharge (mentioned by 4 reviewers)
- Slow response times to call bells (mentioned by 4 reviewers)
- Missing personal belongings/laundry issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 183 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a very active calendar; could you walk me through a typical day of activities and how you encourage residents to participate?
- 2Since nutrition is such a vital part of recovery, could you tell me about the current process for meal service and how you ensure food is served at the right temperature and meets residents' dietary preferences?
- 3Given the importance of skin integrity for long-term residents, what is your specific protocol for monitoring and preventing pressure sores?
- 4How do you manage communication with families regarding changes in a resident's medical status or updates on their care plan?
- 5What is your current policy and process for ensuring that personal belongings and laundry are tracked and returned to the correct resident?
- 6When a resident uses their call bell, what is the standard protocol for response times, and how is that monitored by management?
Personalized based on this facility's data
Key Review Excerpts
“My loved one has been in this facility for many years , they treated him like family. He passed away this week and Tina a staff member came 4 hours away to attend his funeral.”
“The staff is constantly cleaning and taking care of its patients. Everyone was so friendly and welcoming !”
“I have a loved one who resides at the Grove Health & Rehabilitation Center and she is well taken care of. They have movies, music, bingo, hair salon, art n crafts, and a beautiful courtyard.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing issues with families filing multiple complaints (5 complaint-triggered deficiencies), most recently in 2024-2025 regarding treatment quality, infection control, and record-keeping. The most recurring problems involve resident assessment and care planning, infection control, and providing appropriate treatment according to physician orders. While all deficiencies show correction dates, the pattern of repeated issues across multiple surveys—particularly with infection control appearing in four separate inspections—suggests systemic challenges that families should carefully consider.
Jun 19, 2025Routine9
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 2, 2025Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 28, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 28, 2024Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 18, 2022Routine9
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
May 2, 2025
$167,954
Ownership & Operations
Who Operates This Facility
Grove Healthcare and Rehabilitation Center and Reh
for profit
Chain Affiliation
Gold FL Trust II
36 facilities nationwide
Chain avg rating: 3.1/5 · Rank 41 of 46
Ownership & Management
Owners
Citrus Hills Nursing and Rehab Holdco LLC
Owner · Organization
FL Master Opco Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
342 reviews from families & visitors
Official Website
Visit thegrovehrc.com
Medicare data downloads
Original nursing home datasets
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