Life Care Center of Citrus County
Strong Medicare quality ratings; families often praise consistently clean and odor-free facility. Still worth an in-person visit.
based on 322 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and rehabilitation therapy, making it a strong contender for post-surgical recovery. However, given the serious reports of neglect and billing issues, we strongly advise families to maintain daily oversight, ask for clear documentation of all charges, and ensure a clear communication channel is established with the nursing director upon admission.
Google Reviews
Google Reviews
322 reviews on Google“Life Care Center of Citrus County receives overwhelming praise for its cleanliness, friendly staff, and effective rehabilitation services. While many families express deep gratitude for the care provided to their loved ones, a small number of critical reviews highlight serious concerns regarding neglect, poor communication, and administrative or billing disputes. Prospective families should weigh the strong consensus on facility environment against the specific, severe complaints regarding patient safety and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Consistently clean and odor-free facility
- Friendly and welcoming staff
- Effective rehabilitation and therapy programs
- Responsive admissions and administrative support
Concerns
- Neglect and poor responsiveness to patient needs (mentioned by 4 reviewers)
- Billing disputes and financial mismanagement (mentioned by 2 reviewers)
- Inadequate communication regarding care plans (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 222 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what specific cleaning protocols do you have in place to maintain this standard?
- 2We noticed your administrative team is very responsive to feedback; how do you ensure that communication remains just as consistent between the nursing staff and our family regarding daily care plan updates?
- 3Could you walk us through your process for medication management to ensure everything is administered accurately and on schedule?
- 4In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and coordinating care?
- 5What kind of daily activities or social programs do you offer to keep residents engaged and connected with one another?
- 6How does the therapy team work with residents to ensure they are meeting their specific rehabilitation goals during their stay?
Personalized based on this facility's data
Key Review Excerpts
“My wife recently had a stroke... We were recommended to Life Care Center for it's rehabilitation therapy. So far we've been impressed with the therapists... and the professionalism and kindness of the nurses & the CNAs especially Kris very refreshing.”
“My mother is in the memory care unit. The staff is absolutely amazing!! the facility is kept very clean.”
“My sister suffered a stroke and was sent to Life Center of Citrus County. Where she suffered a decline in mental status and they refused to call 911. It took a respiratory therapist to demand she be sent out to a hospital.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with recurring issues in infection control, resident assessments, and building safety that persist across multiple surveys. The most recent 2026 inspection found nine uncorrected deficiencies including problems with infection prevention, medication management, and fire safety systems. While earlier deficiencies from 2023-2024 were corrected, the facility's inability to maintain compliance and address fundamental care standards raises red flags for prospective families.
Feb 12, 2026Routine10
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Sep 12, 2024Routine3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 12, 2023Routine8
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Ownership & Operations
Who Operates This Facility
Life Care Center of Citrus County
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 3 of 194 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
322 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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