Public Google reviewers rate this highly and often mention low staff-to-resident ratio. Schedule a visit to confirm the fit.
based on 38 Google reviews
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Public Google reviewers rate The Post at Mint Hill 2 highly. Reviewers highlight: low staff-to-resident ratio, compassionate and attentive caregivers. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Post at Mint Hill is highly regarded for its intimate, home-like atmosphere and exceptionally low staff-to-resident ratio, which allows for personalized attention. Families frequently praise the compassionate, attentive caregivers and the peaceful, clean environment. However, one serious incident involving a resident wandering outside and falling due to lack of supervision serves as a critical warning regarding facility security.
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Key Review Excerpts
“The Post is definitely a place I would feel good leaving my mother in law!”
“The love and the patience mom needed with her horrible disease, dementia, was given daily and she knew it!”
“There were two caregivers actively engaged with just six residents — something you rarely see!”
Source: NC Division of Health Service Regulation
The facility failed to implement CDC and local health department guidance regarding infection control during the COVID-19 pandemic. Specifically, staff did not consistently use appropriate personal protective equipment (PPE) such as N95 masks, gloves, and face shields during an active outbreak. Additionally, the facility failed to consistently screen residents and staff for COVID-19 symptoms and admitted a resident who tested negative for COVID-19 against local health department recommendations.
The facility failed to ensure that all staff were tested for tuberculosis disease in compliance with required control measures. Specifically, a review of personnel records revealed that one of three sampled staff members lacked documentation of a TB skin test or chest X-ray.
The facility failed to ensure all staff were tested for tuberculosis disease in compliance with required control measures. Specifically, a review of personnel records revealed that one of three sampled staff members lacked documentation of their date of hire and required TB testing compliance.
The facility failed to maintain a matching therapeutic diet menu for all physician-ordered therapeutic diets. Specifically, there was no menu available for a resident requiring a mechanical soft diet with chopped meats, and the cook could not produce the required diet sheets or weekly menus.
The facility failed to maintain a matching therapeutic diet menu for all physician-ordered therapeutic diets to guide food service staff. Specifically, for Resident #1, there was no menu extension for a mechanical soft diet with chopped meats, and the cook lacked access to the necessary dietary planning resources.
The facility failed to ensure contact with the resident's physician for clarification of medication orders upon the re-admission of Resident #3. Specifically, an unclear order for hydromorphone was not clarified within 24 hours of the resident's return to the facility on 4/17/16.
The facility failed to ensure contact with the resident's physician for clarification of medication orders upon re-admission. Specifically, for one resident, a physician's order for hydromorphone was not clarified within 24 hours of their 4/17/16 re-admission, despite conflicting dosage instructions.
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NC DHSR — View Official Record
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