Limited public data on Mint Hill Senior Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 30 Google reviews
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Every family's needs are unique. We encourage you to visit Mint Hill Senior Living in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Recent reviews indicate a significant positive transformation in the facility's cleanliness and staff attentiveness compared to previous years. While families praise the compassionate care and welcoming environment, some concerns remain regarding food quality and historical issues with communication.
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Distribution · 30 analyzed
This facility responds to some reviews.
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Key Review Excerpts
“I visited the facility a year ago and what a drastic change from my recent visit. The appearance is very clean, inviting and welcoming. I am truly amazed how attentive the staff are.”
“The staff at Mint Hill Assisted Living treated my mother and every resident with dignity, compassion, and respect, regardless of their background or financial means.”
“As me and Jasmine Jackson went to take grandma things to her. Her CNA told us how she just be out in the halls just cleaning up. Cleaning the water fountains picking up the trash off the floor I said grandma I know your room is spotless hunny!”
Source: NC Division of Health Service Regulation
The facility failed to ensure that 4 out of 5 sampled residents had accurate care plans signed by the assessor upon completion. Specifically, the care plans for Residents #1, #2, #4, and #5 lacked the required signature from the assessor as mandated by the facility's own policy.
The facility failed to ensure that the assessor signed care plans upon completion. A review of sampled residents revealed that 4 out of 5 residents had care plans that lacked the required signature from the assessor.
The facility failed to ensure proper referral and follow-up with physicians for three residents regarding critical health needs. Specifically, staff did not notify physicians about missed medications for anxiety, blood pressure, and a phosphate binder, nor did they communicate medication refusals or follow up on wound clinic orders.
The facility failed to ensure proper referral and follow-up with physicians to meet the health care needs of residents. Specifically, the facility did not notify physicians regarding missed medications for anxiety, blood pressure, and phosphate binders, nor did they report medication refusals or follow up on orders for a wound clinic.
The facility failed to ensure physician notification for a care referral and an EMS call when a resident experienced an acute change in condition. Specifically, for one out of five sampled residents, the facility did not properly notify the physician or EMS during a period of altered mental status and respiratory distress.
The facility failed to ensure physician notification for a resident who experienced a change in baseline function and altered mental status. Specifically, a resident with COPD presented with grogginess, inability to hold a conversation, and respiratory distress, but the physician was not notified of these changes prior to the resident's emergency hospitalization.
The facility failed to ensure that two sampled medication aides were competency validated by a Licensed Health Professional through return demonstration for the monitoring of a non-invasive ventilator. This failure occurred despite a resident requiring continuous NIV therapy due to severe chronic respiratory failure.
The facility failed to ensure that medication aides Staff A and Staff E were competency validated by a Licensed Health Professional via return demonstration for the monitoring of a non-invasive ventilator (NIV). While documentation existed for CPAP/BIPAP tasks, the staff had not been properly validated for the specific NIV equipment required for Resident #4.
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NC DHSR — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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