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Public Google reviewers rate this highly and often mention clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 211 Google reviews
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Public Google reviewers rate The Pavilion at Pine Valley highly. Reviewers highlight: clean, well-maintained facility, friendly and welcoming reception staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Pavilion at Pine Valley is frequently praised for its clean, well-maintained environment and a friendly, professional staff that many families find comforting. However, the facility faces serious, recurring complaints regarding poor communication, slow response times from nursing aides, and inconsistent quality of care, particularly during off-hours.
Quality Themes
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Distribution · 318 analyzed
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Key Review Excerpts
“The staff is wonderful - friendly, helpful, informative. I can't say enough good things!”
“The nurses, specifically Rosemarie, Joanna, Rosie and Lara, were amazing. Professional, warm and caring. PT/OT were skillful professionals that had warm and friendly personalities that were necessary for their work.”
“I cannot believe the good ratings this place has received because it's a hard joke!!!!!! This place shouldn't even be allowed to still operate It Was absolutely horrifying when my mother was here after she had her stroke.”
Source: NY Dept. of Health
Key Findings
10 violations from 6 inspections
Food service
Resident funds and valuables
Food service
Food service
Environmental standards
Responsibilities of providers; required notif
General provisions
Environmental standards
Environmental standards
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Records and reports
No deficiencies are reported in this inspection record.
Tppv, LLC
for profit
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Google Maps
Photos, directions & neighborhood info
Google Reviews
211 reviews from families & visitors
Official Website
Visit pinevalleyrehab.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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