Assisted Living

The Park at Trowbridge

Name: Public quality & inspection record for The Park at Trowbridge
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention engaging social activities and events. Schedule a visit to confirm the fit.

24111 Civic Center Dr., Southfield, MI 48033|Reported capacity: 299|Licensed & active

Google rating

4.3/5

based on 47 Google reviews

(248) 352-0208 Directions Website

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What this means for your family

Public Google reviewers rate The Park at Trowbridge highly. Reviewers highlight: engaging social activities and events, friendly and helpful leasing/management staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

50 public Google reviews available

The Park at Trowbridge receives polarized feedback, with recent reviews highlighting positive interactions with specific staff members and recent building renovations. However, long-term concerns persist regarding building maintenance, including recurring issues with hot water, HVAC systems, and pest control. Prospective families should weigh the praise for the community's social activities against reports of inconsistent management and facility upkeep.

Quality Themes

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Strengths

Engaging social activities and events
Friendly and helpful leasing/management staff
Recent building renovations and apartment updates
Welcoming atmosphere for new residents

Concerns

Recurring maintenance issues with hot water and HVAC (mentioned by 2 reviewers)
Pest control/roach infestation (mentioned by 2 reviewers)
Inconsistent management responsiveness (mentioned by 3 reviewers)

Rating Trends

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Distribution · 50 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1The recent renovations look great; how are you currently managing the upkeep of the building's infrastructure, specifically regarding climate control and water systems?
2I noticed some feedback about pest control; what is your current protocol for preventative maintenance and ensuring the apartments remain clean and comfortable?
3With a community of 299 residents, how do you ensure that family members receive timely and consistent communication from management regarding their loved one's needs?
4The social calendar seems very active; could you walk me through a few of the most popular events that help new residents feel at home and connected to others?
5I understand dining is a key part of daily life; what steps are you taking to improve the meal experience and variety for residents?
6In the event of a medical concern or an emergency, what is the specific process for alerting family members and coordinating with outside healthcare providers?

Personalized based on this facility's data

Key Review Excerpts

“The new manager Keisha is like a breath of fresh air. We know that no matter what the issue may be, we will be greeted by Keisha with a smile and that she will do her utmost to help.”

Resident's family member · 2023★★★★★

“My mother lives in the facility for almost two years now. It is a nice place but they seem to have many problems with the heat/air condition and now the hot water goes out often.”

Resident's family member · 2021★★☆☆☆

“I love my new home and love the activities that we do with Robin she very nice great new updates on the building”

Resident · 2023★★★★★

Source: 50 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

24111 Civic Center Dr. LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(248) 352-0208

trowbridgeliving.com

24111 Civic Center Dr.

Southfield, MI 48033

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References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

47 reviews from families & visitors

Official Website

Visit trowbridgeliving.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.