Sterling Place
Limited public data on Sterling Place. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 78 Google reviews
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What this means for your family
Sterling Place is a budget-friendly option that excels in providing a social, independent environment with helpful management. However, because there are serious reports of neglect for residents needing higher levels of care, we strongly advise against this facility for anyone with advanced dementia or significant medical needs.
Google Reviews
Google Reviews
78 reviews on Google“Sterling Place is an independent living facility that receives praise for its friendly, attentive management team and clean, well-maintained environment. However, families should be aware of significant concerns regarding inconsistent care for residents with dementia, occasional maintenance neglect, and complaints about food quality and variety.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming management and staff
- Clean and well-maintained facility
- Affordable pricing for independent living
- Helpful on-site coordination for third-party care
Concerns
- Inadequate care and supervision for residents with dementia (mentioned by 2 reviewers)
- Poor maintenance and unresolved facility damage (mentioned by 2 reviewers)
- Low-quality or unappealing dining options (mentioned by 3 reviewers)
- Unprofessional or rude staff interactions (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you use that resident and family input to improve the daily experience at Sterling Place?
- 2Since Sterling Place offers both independent and assisted living, what specific protocols are in place to ensure residents who may need more cognitive support are receiving the appropriate level of supervision?
- 3We’ve heard mixed things about the dining program; could we see a sample menu and perhaps speak with the culinary team about how you incorporate resident feedback into your meal planning?
- 4Regarding the facility's upkeep, what is your current process for reporting and resolving maintenance requests to ensure common areas and resident apartments stay in top condition?
- 5What is the standard procedure for handling medical emergencies or urgent care needs for residents during the overnight hours?
- 6How does your staff training program emphasize communication and interpersonal engagement to ensure every resident feels respected and heard in their daily interactions?
Personalized based on this facility's data
Key Review Excerpts
“My father, who is in the early stages of dementia, has greatly benefited from their care. The new ownership recognized our needs and provided invaluable support through Tanisha, an independent care provider at the facility.”
“After the 3rd flood in December they never cleaned my carpet never repaired huge hole in front of my apartment. It stayed cold and bugs would not leave even after I sprayed or they sprayed.”
“This Independent Living community provides an environment where you can live independently with community support with transportation to bank, groceries, and medical appointments. You can chose to use their third party care teams your tailor pick your own for enhance support services.”
Ownership & Operations
Who Operates This Facility
Mi4 Sterling, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
78 reviews from families & visitors
Official Website
Visit sterlingplaceliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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