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Assisted Living · Southfield, MI
26962 Franklin Road, Southfield, MI 48033
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 132 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Reviewer feedback for Franklin Terrace Apts suggests areas to investigate further. Common concerns include: high staff turnover and inconsistent service quality (mentioned by 2 reviewers), poor communication and unprofessional response to family concerns (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Franklin Terrace Apartments receives highly polarized feedback, with long-term residents appreciating the peaceful environment and personalized room decor, while family members express significant frustration regarding administrative policies and service consistency. Common complaints center on frequent staff turnover, rigid restrictions on outside medical providers, and unreliable meal scheduling. Prospective families should be aware of these operational challenges despite the facility's attractive location and pricing.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Multiple reviewers cite frequent turnover and rude or standoffish behavior.
Families report unprofessional responses to concerns and lack of transition planning.
One resident specifically noted the absence of bugs and a well-maintained room.
Reviewers report inconsistent meal timing and fair-at-best food quality.
One reviewer explicitly praised the economical pricing of the facility.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The staff is friendly and helpful, although turnover is frequent. The dining room has cloth tablecloths and flowers. Food is fair, but I've had worse. The main thing I love is that I finally have peace.”
“Lately brunch comes at 11:30 to 12p. Then dinner comes before 4p. So by the time the residents have Brunch/Breakfast dinner is arriving and there not hungry.”
“If you move here, be ready to not be able to get the providers you choose, like your own Visiting Physician and skilled home health services as they only allow their own.”
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit franklinterraceseniorliving.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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