Reviewer concerns include failure to report/document resident falls — investigate before committing.
based on 9 Google reviews
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Reviewer feedback for The Oaks of Alamance suggests areas to investigate further. Common concerns include: failure to report/document resident falls, inadequate meal temperature. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise extreme caution due to a critical report of uncommunicated falls and lack of incident documentation. While some recent ratings are high, the most detailed feedback highlights severe failures in resident safety and meal temperature.
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Distribution · 9 analyzed
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Key Review Excerpts
“My mother-in-law has had falls and as of May 2020 a broken femur. No one at the Oaks said they have any knowledge about how this happened. All of this occurred while she was in assisted living. Our family was not contacted at all about the fall nor is there any record of her having a fall.”
Source: NC Division of Health Service Regulation
The facility failed to ensure that a window in resident room 101 was operable and properly equipped. Specifically, the window lacked a screen, the window crank was broken, and the window could not be closed from inside the room.
The facility failed to meet the requirements for the physical environment regarding resident bedrooms. Specifically, the facility was out of compliance with the standards set forth in 10A NCAC 13F .0305 (d) regarding bedroom specifications.
The facility failed to ensure that staff members administering medications had successfully passed the state medication administration examination or completed the required state-approved training courses. Specifically, one sampled staff member was found to have administered medications prior to passing the required state examination.
The facility failed to ensure proper notification to the primary care provider for residents with elevated blood pressures. For two sampled residents, there was no evidence that the physician was notified of blood pressure readings that exceeded the prescribed parameters.
The facility failed to ensure that staff members administering medications had successfully passed the state medication administration examination. Specifically, one sampled staff member was found to have been administering medications for several months prior to passing the required state-approved examination.
The facility failed to ensure that staff members administering medications had successfully passed the state medication administration examination or completed the required state-approved training courses. Specifically, one staff member was found to have administered medications without documentation of passing the required MA examination.
The facility failed to ensure that housekeeping closets containing hazardous materials were locked and inaccessible to residents. During inspections, multiple closets were found closed but unlocked, exposing residents to cleaning agents, bleaches, and disinfectants that could cause eye irritation, skin burns, or harm if swallowed.
The facility failed to ensure that housekeeping closets containing hazardous materials were locked and inaccessible to residents. During inspections, multiple closets were found closed but unlocked, exposing residents to cleaning agents, bleaches, and disinfectants that could cause eye irritation, skin burns, or harm if swallowed.
The facility failed to ensure medications were administered according to physician orders for one resident. Specifically, the resident was incorrectly administered Metoprolol at a higher dose than prescribed and Vitamin D at a lower dose than prescribed. Additionally, Vitamin D was incorrectly documented as being administered twice daily instead of once daily.
Contact this facility directly and verify the details that matter most to your family.
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9 reviews from families & visitors
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