Blakey Hall Assisted Living
Families consistently rate this highly — reviewers highlight clean and well-maintained environment. Schedule a visit to confirm the fit.
based on 23 Google reviews
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What this means for your family
Blakey Hall offers a clean, bright, and welcoming environment with a staff that many families describe as extended family. However, families should be extremely vigilant regarding the quality of care in the memory care unit and should verify communication protocols with management regarding resident transitions and care plans.
Google Reviews
Google Reviews
23 reviews on Google“Blakey Hall is highly regarded by many families for its clean, bright apartments and a caring, professional staff that feels like extended family. While many praise the quality of the memory care unit and the dining services, there are serious allegations from a former employee regarding the treatment of dementia patients and inconsistent communication from management regarding resident transitions.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained environment
- Attentive and friendly staff
- Comfortable, bright resident apartments
- High-quality dining services
- Engaging memory care atmosphere
Concerns
- Allegations of improper care and mistreatment of dementia patients
- Inconsistent communication from management regarding resident placement and transitions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to everyone's feedback; how does the management team ensure families stay updated during the transition process when a resident moves into the facility?
- 2The apartments look so bright and comfortable; could you tell us more about how the dining services are customized for individual resident preferences?
- 3We are looking for a very engaging environment for our loved one; what kind of specific daily activities or social events are currently popular among the residents here?
- 4Regarding the memory care wing, what specific protocols are in place to ensure every resident receives consistent, compassionate, and attentive care at all hours?
- 5In the event of a medical emergency or a change in health status during the night, what is the immediate procedure for notifying the family and coordinating care?
- 6Since the facility is so well-maintained and clean, how does the staff manage the daily upkeep of the common areas to ensure a comfortable environment for all 72 residents?
Personalized based on this facility's data
Key Review Excerpts
“The entire building is always spotless and well-maintained, creating a welcoming environment for residents and visitors alike.”
“The administrator at Blakey Hall took the time to walk us through the differences between independent, assisted living, and nursing care in a way that was clear, patient, and never overwhelming.”
“Our cottage is very comfortable and the food in the dining room very good. The employees are exceptional: maintenance, activities, housekeeping, food service.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Nov 3, 2021Follow-up
The facility failed to implement CDC and NC DHHS guidance regarding COVID-19 protections. Specifically, staff were not consistently wearing surgical face masks when providing care, and the facility lacked a formal process to screen visitors for COVID-19 symptoms and temperature.
Nov 3, 2021Follow-upCleanReport
No deficiencies found during this inspection.
Nov 3, 2021Follow-upCleanReport
No deficiencies found during this inspection.
Sep 15, 2017Other
The facility failed to ensure therapeutic diets were served as ordered by the physician. Specifically, a resident who required nectar-thickened liquids was served coffee that had not been properly thickened according to manufacturer instructions. Staff attempted to compensate for the lack of thickening by adding excessive amounts of thickener without achieving the required consistency.
Sep 15, 2017Other
The facility failed to ensure therapeutic diets were served as ordered by the physician. Specifically, a resident requiring nectar-thickened liquids was served liquids that were too thick, and staff failed to follow manufacturer instructions for proper thickening ratios and mixing techniques.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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