Liberty Commons Nursing & Rehabilitation Center of
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 54 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and rehab outcomes, making it a strong candidate for short-term recovery. However, families should be aware of significant, recurring reports of poor communication and inconsistent care, particularly on weekends. We strongly advise conducting an in-person visit and asking specifically about their current nurse-to-patient ratios and how they handle family communication during off-hours.
Google Reviews
Google Reviews
54 reviews on Google“Liberty Commons Nursing & Rehabilitation Center receives highly polarized feedback, with many families praising the physical therapy team for successful rehabilitation outcomes and others reporting serious concerns regarding patient neglect and communication. While many reviewers highlight compassionate nursing staff and a clean environment, a recurring pattern of complaints involves slow response times, poor administrative communication, and inconsistent care standards.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Professional and compassionate nursing staff
- Clean, well-maintained facility environment
- Engaging activities and events for residents
Concerns
- Neglect and slow response times to patient needs (mentioned by 6 reviewers)
- Poor administrative communication and unreturned phone calls (mentioned by 4 reviewers)
- Inconsistent staffing levels, particularly on weekends (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that the facility has a 2-star CMS staffing rating, how do you ensure consistent coverage and support for residents, particularly during weekend shifts?
- 2I noticed that communication is a high priority for your team based on your active response rate to online feedback; what is the best way for family members to stay updated on their loved one's daily progress?
- 3Since physical and occupational therapy are noted as strengths here, how are these programs integrated into the daily routine to help residents maintain their independence?
- 4What protocols are in place to ensure timely responses to call lights, especially during times when staffing levels might fluctuate?
- 5How does your nursing team coordinate with families regarding medication management and any necessary adjustments to a resident's care plan?
- 6Could you walk me through the variety of social activities available, and how you help new residents feel included and engaged when they first arrive?
Personalized based on this facility's data
Key Review Excerpts
“Turns out their facility has such a great physical therapy team she has been able to return to her home.”
“The bedroom and dining/activity room are always clean. We are extremely grateful to have the opportunity for our mother to reside here.”
“Sometimes on weekends they may be a little short with nurses assistance but that is every”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
One family filed a complaint about resident belongings protection, and the facility shows ongoing issues with resident assessment and care planning that persist across recent surveys. The main problem areas are fire safety systems, resident assessment processes, and facility maintenance, with most deficiencies appearing corrected but care planning issues requiring ongoing attention through 2024.
Jan 8, 2026Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 8, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Sep 27, 2024Routine6
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Jun 8, 2023Routine6
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Ownership & Operations
Who Operates This Facility
Liberty Commons Nursing & Rehabilitation Center of
for profit
Chain Affiliation
Liberty Senior Living
37 facilities nationwide
Chain avg rating: 2.6/5 · Rank 3 of 35
Ownership & Management
Owners
Liberty Commons Nursing and Rehabilitation Center of Alamance County,
Owner · Organization
Long Term Care Management Services LLC
Owner · Organization
Liberty Long Term Care LLC
Owner · Organization
John a Mcneill Jr 2012 Irrv Tr
Owner (parent company) · Organization
Liberty Healthcare Group LLC
Owner (parent company) · Organization
Ronald B and Cynthia J Mcneill 2013 Irrv Tr
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit libertyhealthcareandrehab.com
Medicare data downloads
Original nursing home datasets
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