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Nursing Home · White Lake, MI
10770 Elizabeth Lake Road, White Lake · White Lake, MI 48386
Map location from our source data
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 39 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Your next step
You don't need to know everything. Start with these questions.
The Neighborhoods of White Lake has a strong overall Medicare rating. Medicare reports an average of 1.04 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 3.1 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Families seeking rehabilitation services may find the physical and occupational therapy departments to be a significant strength, with multiple reviewers praising their professionalism. However, there are serious, recurring reports regarding understaffing, delayed response to call lights, and lapses in basic hygiene and wound care. While some long-term residents receive compassionate end-of-life care, others have experienced significant communication breakdowns with doctors and management.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Therapy and hospice staff receive high praise, but nursing aides and management are frequently criticized for being unresponsive or rude.
Several reviewers reported extreme difficulty reaching doctors or receiving unwanted automated calls.
Multiple reviewers consistently describe the building and rooms as very clean.
Reviews are split between praise for a professional chef and complaints about cold, late meals.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The physical and occupational therapy was top notch. They provided treatment that was geared toward the needs and goals of each person they treated.”
“Nurses, aides, physical therapists, kitchen and housekeeping staff, and St Croix hospice staff are wonderful. You were all there to help us understand, gifted us with hugs, shoulders to grieve, and kind words that were so very much appreciated.”
“There is no longer a front desk person, and it’s like the Shining walking the halls searching for staff. My grandmother has dementia and cannot shower or dress herself. The staff doesn’t want to deal with her, so she sits in filth for 2-3 weeks at a time.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints that triggered 4 of the 6 deficiencies, including recent concerns about improper physical restraint use and inadequate response to abuse allegations. The main problem areas involve resident safety and abuse prevention, communication about health status, and care quality standards. All deficiencies have been corrected by the facility, though the complaint pattern suggests ongoing family concerns about care practices.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
The Neighborhoods of White Lake
nonprofit
Trinity Health
19 facilities nationwide
Chain avg rating: 3.4/5 · Rank 1 of 20 (Highest rating)
Owners
Trinity Continuing Care Services
Owner · Organization
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit trinityhealthseniorcommunities.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
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