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based on 4 Google reviews
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Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding verbal abuse of residents by management and staff, as well as health hazards involving a bat infestation in the attic. Additionally, there have been documented failures in managing resident medical appointments and ensuring access to telehealth services.
Home manager Nancy Huntington reported to verbally abuse residents (yelling/screaming) for no reason or as a form of 'scolding'.
Direct care staff Noelle Heller reported to verbally abuse residents (yelling/screaming).
Presence of bats and bat droppings (guano) in the attic; strong odor noted in the attic area.
Failure to remedy the bat infestation due to cost concerns, creating a potential health and safety risk.
Appointments were being scheduled during times when the house manager was off-duty, preventing the resident from accessing video appointments.
Resident R missed multiple scheduled appointments with the VA.
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MI LARA — View Official Record
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